Account Manager SMB-Business Sales- Spokane, WA

Military Spouse Corporate Career Network•Spokane, WA

About The Position

Verizon is hiring an Account Manager to serve small and medium-sized business customers in the 1–19 employee segment in Spokane, Washington. The role focuses on driving sales, increasing service revenue, and managing customer relationships. The Account Manager consults with customers to understand business challenges and recommends tailored technology solutions that support their needs and deliver business value. The position combines new-business prospecting with the retention and growth of existing accounts. The Account Manager sells integrated solutions such as Cloud, Security, ISP, VoIP, and Google platforms, and uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to manage customer interactions and track progress. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings.

Requirements

  • Sales experience.
  • Ability to manage time efficiently.
  • Excellent customer relations skills.
  • Excitement for technology.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and generate interest in innovative offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless calling plans.
  • Additional perks, including pet insurance.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
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