Account Manager

The Trade Desk•Los Angeles, CA

11d•$44,200 - $80,900

About The Position

The Account Manager manages and grows key accounts by building strong client relationships, providing strategic recommendations, and delivering exceptional client service. The role works closely with Trading and Business Development teams to onboard customers, provide data-driven insights, and identify opportunities to expand existing accounts. The Account Manager develops expertise in The Trade Desk platform and its best practices, advises clients on improving campaigns and meeting KPIs, and provides ongoing client training as new features are introduced. The role also collaborates with Product Management to help define platform features and enhancements, and contributes to the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides. The position involves working across teams in a fast-paced environment and traveling alongside a team up to 25% of the time.

Requirements

At least 2 years of consultative, client-facing work; online advertising experience is preferred.
Outstanding troubleshooting, analytical, and problem-solving abilities.
Ability to collaborate cross-functionally in a fast-paced start-up environment.
Proven track record of growing accounts by building strong client relationships, understanding client objectives, and recommending effective strategies.
Effective time management skills, including the ability to prioritize and meet deadlines.
Ability to collaborate with multiple teams and internal stakeholders and work independently on daily tasks.
Willingness to travel alongside a team up to 25% of the time.

Nice To Haves

Online advertising experience.
Interest in growing into more senior-level opportunities in the region.

Responsibilities

Manage and grow a roster of key accounts through strong client relationships, strategic recommendations, and exceptional client service.
Collaborate with the Trading team to rapidly onboard new customers and provide data-driven insights to clients.
Collaborate with the Business Development team to identify opportunities to grow current accounts.
Develop expertise in The Trade Desk platform and its best practices, and advise clients on improving campaigns and meeting KPIs.
Provide ongoing training to clients as new platform features are added.
Work with Product Management to help define features and drive platform enhancements.
Help build the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides.

Benefits

Stock-based compensation grants may be available to eligible employees.
Variable compensation-based incentives and commissions may be offered depending on the role.
Comprehensive medical, dental, and vision healthcare, with premiums paid in full for employees and dependents.
401(k) plan with company match.
Short- and long-term disability coverage.
Basic life insurance.
Well-being benefits.
Reimbursement for certain tuition expenses.
Parental leave.
Sick time of 1 hour per 30 hours worked.
Vacation time for full-time employees: up to 120 hours through the first year and 160 hours thereafter.
Around 13 paid holidays per year.
Employee Stock Purchase Plan offering company stock at a discount.