Account Manager

Fanatics Collectibles•Los Angeles, CA

5d•$98,900 - $135,000•Onsite

About The Position

Fanatics Collect is seeking a commercially driven Account Manager to grow and strengthen the seller ecosystem on Fanatics Live. The role combines new seller acquisition, external partnership development, and ongoing account management. It focuses on identifying high-potential sellers, building relationships, and helping partners succeed on the platform. The successful candidate will bring strong knowledge of the trading card and collectibles industry, particularly Trading Card Games (TCG), and an understanding of or willingness to develop expertise in sports cards. The Account Manager will proactively source and pitch new sellers while managing existing accounts, identifying growth opportunities, and supporting day-to-day operations. The role supports expansion of the seller network across collecting categories and contributes to the development of live commerce. This is a full-time, in-office position based in Los Angeles or New York, reporting to the Director, Live Breaking.

Requirements

2–5 years of experience in account management, business development, partnerships, or sales; preferably in collectibles, e-commerce, marketplaces, or retail.
Bachelor's degree or equivalent professional experience.
Strong knowledge of the trading card and collectibles industry, including card products, brands, releases, market trends, and collecting communities.
Knowledge of Trading Card Games such as Pokémon or Magic: The Gathering, and understanding of or willingness to develop expertise in sports cards.
Experience in external sales or business development, including prospecting, pitching, relationship building, and acquiring new customers or partners.
Ability to balance proactive new business development with ongoing account management and seller support.
Proficiency with CRM systems such as HubSpot, including pipeline management, customer segmentation, and account tracking.
Strong analytical skills and experience using sales, audience, and performance data to inform business decisions.
Excellent written and verbal communication skills, with the ability to build relationships and influence external partners.
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Strong understanding of social media platforms, creator ecosystems, and live shopping.

Nice To Haves

Previous experience working with card shops, breakers, hobby retailers, or content creators is highly desirable.
Passion for TCG, sports cards, breaking, and collectibles is a significant advantage.

Responsibilities

Proactively identify, prospect, and recruit new sellers, breakers, and content creators across TCG and sports card categories to expand the Fanatics Live seller network.
Build and manage relationships with prospective and existing sellers, serving as a key point of contact and trusted partner.
Drive external business development through seller outreach, pitching, relationship building, and converting new partnership opportunities.
Educate sellers on platform best practices, tools, and strategies to help them grow their businesses and maximize performance.
Use knowledge of TCG and sports card markets, products, releases, and collecting trends to identify seller acquisition and growth opportunities.
Facilitate smooth onboarding for new sellers and support their successful transition onto the platform.
Monitor seller performance and KPIs, and conduct account analysis to identify opportunities for improvement.
Maintain accurate seller information in the CRM, including prospect pipelines, account profiles, sales metrics, and audience metrics.
Work cross-functionally with product, engineering, marketing, and trust and safety teams to support seller growth and address operational needs.
Become a subject matter expert on Fanatics Live, including product features and user flows, and support broader Seller Success initiatives.