Account Manager

Schreiber Foods•Green Bay, WI

11d•Hybrid

About The Position

The Account Manager develops multi-level, cross-functional relationships with customer personnel and is primarily responsible for achieving sales objectives for volume, profit, and expense. The role drives sales profitability and growth by aligning customer requirements with an appropriate mix of products and services. This position is based at Schreiber’s Home Office in Green Bay, Wisconsin, with a hybrid schedule of three days onsite and two days working from home, Monday through Friday. The role may manage customers across all geographies, including global accounts, and requires travel of up to 40%. Relocation support is available for qualifying candidates relocating more than 50 miles. The Account Manager owns and grows assigned customer relationships, retains existing customers, acquires new business, and develops and executes business plans and sales strategies. The role manages pricing, negotiations, forecasting, customer programs, trade promotion budgets, private label accounts, and retail execution. It partners with internal teams and customer departments to fulfill requirements, support product placement, resolve quality or operational issues, and align sales activity with supply chain and business objectives. The position may lead cross-functional projects and oversees third-party retail broker performance.

Requirements

Bachelor’s degree in Business or a related field.
At least 2 years of Sales or comparable experience; 4 or more years preferred. Comparable experience may include sales, account management, business development, customer-facing commercial work, managing customer or vendor relationships, or cross-functional work supporting sales execution and business results.
Ability to apply leading-edge processes to drive profitable growth for Schreiber Foods.
Excellent communication and organizational skills, with the ability to work effectively in a fast-paced, dynamic team environment.
Resiliency, financial and business acumen, and the ability to flex style as needed.
Internal candidates must demonstrate consistent performance success and the ability to deliver superior results in an intermediate-level role.
Valid driver’s license, auto insurance meeting at least state minimum requirements (more may be required), an acceptable driving record per Schreiber Foods’ discretion, and access to a vehicle that meets the position’s travel needs.
Ability to travel up to 40%.
Ability to prioritize, organize, and execute against multiple branded opportunities, private label projects, and product categories simultaneously.

Nice To Haves

Four or more years of Sales or comparable experience.
Experience managing third-party food broker networks, ideally across dairy and deli retail environments.
Strong understanding of retail trade management, trade promotion budgets (TPM), and margin optimization.
Proficiency translating syndicated data (Circana/IRI, NielsenIQ) and retail POS insights into actionable customer-facing presentations and reviews.

Responsibilities

Listen and respond to customer feedback in daily sales management execution.
Develop and execute business plans to achieve volume, margin, and profit targets.
Work cross-functionally within Schreiber to develop, revise, and implement programs that meet customer requirements.
Follow through with internal and external customers to maintain alignment with customer expectations.
Retain and cultivate assigned customers and acquire new customers.
Develop pricing programs, use risk management tools for margin management, forecast volume and financial performance, and negotiate pricing and terms of sale.
Build multi-level relationships across customer departments, including QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary, and connect those functions with appropriate Schreiber teams.
Participate in and potentially lead cross-functional projects; maintain customer files, performance history, and contact information.
Own corporate relationships with regional retail customer headquarters and engage with sourcing, category management, marketing, supply chain, QA, and merchandising teams.
Secure placement of Schreiber products in customer portfolios across branded and private label/store brand categories.
Provide internal Schreiber departments with timely information needed to meet customer requests.
Work with leadership and quality teams to ensure compliance with food safety and quality plans and customer requirements; help interpret requirements and resolve quality or operational deviations.
Develop and execute retail sales strategies for branded products to expand ACV and TDPs across retail dairy and deli departments.
Lead and hold third-party retail broker networks accountable through KPIs, routine scorecards, and broker-spend optimization.
Manage, plan, and analyze trade promotion budgets to optimize promotional ROI and protect product margins.
Own customer relationships and RFP processes for assigned private label accounts, aligning Schreiber capabilities with customer brand requirements.
Lead monthly volume and financial forecast updates by customer, brand, and private label line to support forecast accuracy and supply chain alignment.
Maintain, track, and convert a pipeline of new business opportunities to meet distribution and volume targets.

Benefits

Employee Stock Ownership Plan (ESOP) participation from day one.
8% 401(k) match into the ESOP, plus an additional company retirement contribution of about 8% of earnings.
Opportunity to earn incentive pay twice a year when company goals are met.
$10,000 relocation bonus and a relocation package for qualifying U.S. salaried positions when relocating more than 50 miles.
Up to $5,000 annually toward childcare costs.
Wellness Incentive and employer-funded Lifestyle Spending Account for fitness, mental health, and other lifestyle expenses.
Role-relevant development opportunities and tuition reimbursement.
Medical, prescription drug, dental, and vision benefits starting day one.
Onsite nurse and mental health counselor.
Partners Helping Partners assistance program for employees experiencing hardship.