Account Manager - Specialty Personal Lines

Hub International Insurance • Wilmington, MA

1d • Hybrid

About The Position

HUB International is hiring an Account Manager to service assigned personal insurance accounts in accordance with company practices, policies, and procedures. The role is part of the Personal Lines team and is based in the Wilmington, Massachusetts office on a hybrid work schedule.

The Account Manager reviews accounts for coverage and limits, recommends appropriate coverage, maintains client relationships, develops additional business from existing accounts and assigned leads, gathers information for applications, prepares quotes and account transactions, and maintains accurate records in the agency management system. The position may also involve collecting premiums due and keeping informed about industry changes and trends.

HUB describes a culture centered on growth, autonomy, empathy, adaptability, accountability, collaboration, learning, and community engagement. It offers training, licensing support, and ongoing development. The expected salary range is $54,933 to $70,000, with compensation affected by factors including skills, experience, work location, and position scope. Benefits and programs vary by employment status, role, location, and eligibility.

Requirements

• Experience servicing personal accounts within an insurance agency.
• Thorough knowledge of personal lines coverages and markets.
• Experience with an electronic agency management system.
• Active Massachusetts Producer license.
• Excellent organizational, interpersonal, and communication skills.
• Ability to work in a team environment.

Responsibilities

• Review and analyze personal accounts for coverage and limits, and make appropriate recommendations to clients.
• Develop and maintain client relationships to ensure service needs are met.
• Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
• Gather client information and prepare applications for new or renewal coverage.
• Prepare policy quotes based on client needs, rates, and coverages.
• Prepare transactions for assigned accounts, including applications, invoices, and forms.
• Maintain accurate data in the agency management system.
• May handle collection of premiums due.
• Conduct business with an understanding of the company’s business and earnings implications.
• Keep informed of industry changes and trends to anticipate and respond to profit objectives.
• Perform other responsibilities as assigned by the Manager.

Benefits

• Health, dental, vision, life, and disability insurance (package may vary by eligibility).
• Flexible spending account (FSA) and health savings account (HSA) options.
• 401(k) accounts and retirement savings matching.
• Paid time off, including vacation, sick, and personal days.
• Paid parental leave.
• Wellbeing program.
• Eligible bonuses, equity, and commissions for some positions.
• Structured training, licensing support, and ongoing development opportunities.
• Company-paid life and disability plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed