Account Manager - NAMER

Multiplier Technologies Private Limited • ,

4d

About The Position

We are looking for a commercially sharp Account Manager to join a fast-growing global SaaS business and help drive growth across our North American customer base. This is a growth role, not a traditional account management role focused on BAU and relationship management. You will own a portfolio of existing customers and be responsible for finding opportunities within it, identifying whitespace, creating pipeline, opening new commercial conversations, building senior relationships, and taking expansion opportunities from discovery through to close. You will be joining while the AM function is evolving, so you will also have the opportunity to help shape how we approach expansion, account planning, and deal strategy.

Requirements

• Experience in B2B SaaS Account Management, Expansion Sales or a highly commercial Customer Success role
• Track record of carrying and delivering against a revenue target
• Curious, proactive and commercially minded
• Ability to uncover opportunities, create compelling commercial conversations, and navigate complex accounts to get deals done

Responsibilities

• Own and grow a portfolio of customers across NAMER
• Proactively create and manage expansion pipeline against a revenue target
• Identify cross-sell, upsell and whitespace opportunities across your accounts
• Run strong commercial discovery to understand customers’ 12–24 month growth plans
• Build relationships with senior stakeholders and economic buyers
• Multi-thread across HR, Finance, Operations and leadership
• Own expansion opportunities from qualification through negotiation and close
• Partner closely with Customer Success to turn customer insight and buying signals into revenue
• Maintain strong pipeline discipline and accurate forecasting

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed