Insert Account Manager

Infosend Inc•Anaheim, CA

12d•$22 - $26•Onsite

About The Position

InfoSend is a family-owned print and mail manufacturing company with over 30 years of success serving clients nationwide. We offer a stable, team-oriented environment where employees can build long-term careers and make a direct impact. We are looking for a detail-oriented Account Manager to coordinate client insert programs and production projects from start to finish. This role serves as the bridge between clients and our production teams, ensuring projects are accurate, on schedule, and delivered successfully. This is an onsite position working closely with our production and operations teams in Anaheim.

Requirements

Experience in account management, client services, project coordination, customer support, or a related role
Strong organizational skills and attention to detail
Ability to manage multiple projects in a fast-paced environment
Excellent communication and customer service skills
Proficiency with Microsoft Office (Excel, Outlook, Word)
Problem-solving mindset and ability to work independently

Nice To Haves

Print production, direct mail, fulfillment, or manufacturing environments
Marketing operations or production coordination
Adobe Acrobat or Creative Suite familiarity

Responsibilities

Manage client insert programs and production requests
Serve as the primary point of contact for assigned accounts
Coordinate schedules, materials, and project timelines
Review artwork, instructions, and job specifications
Monitor active jobs and communicate project updates
Perform quality checks and validate project requirements
Coordinate insert shipments and client materials
Maintain accurate project records and documentation
Partner with production, operations, and client service teams to resolve issues and meet deadlines
Perform additional duties as assigned