Account Manager

Pave•San Francisco, CA

23h•Hybrid

About The Position

At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 9,000+ companies unparalleled confidence in every compensation decision. Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Affirm, Ericsson, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 80% of Forbes AI 50 use Pave to benchmark compensation. The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $175M in funding from leading investors like Andreessen Horowitz (a16z), Index Ventures, Y Combinator, Insight Partners, Atomico, Venture Partners, and Craft Ventures. The Account Management Team @ Pave As an Account Manager, your mission will be to retain and drive revenue by ensuring your customers are maximizing the value from Pave’s product offering. You will do this by setting the vision for your customers and partnering closely with Customer Success Engineers on executing on this vision. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Customer Success, Product and Operations teams - to ensure we are driving revenue for Pave.

Requirements

2+ years of experience in a quota-carrying, customer-facing role at a high-growth company
A demonstrated track record of over-performance against revenue retention and growth targets
The hustle and resilience to charge through ambiguity and frequent change without losing focus or momentum
Sharp relationship instincts and the ability to earn trust with senior stakeholders and economic buyers, up to and including the C-suite
A data-driven approach to customer conversations, always coming armed with the analysis needed to make a convincing argument
A growth mindset and genuine curiosity about compensation, total rewards, and the customers you serve
Bachelors degree obtained

Responsibilities

Building deep, trusted relationships with your customers, knowing their business well enough to anticipate their needs and connect them to the full value Pave can deliver
Owning a book of business end-to-end, driving both renewal and expansion revenue with confidence and a clear point of view on every account
Partnering closely with our CSE and AM teams to ensure customers are getting real, measurable outcomes from Pave's product suite & AI Agent
Showing up to every internal and external conversation prepared with the right data, a strong perspective, and the executive presence to earn trust at any level of an organization
Contributing to a team culture built on positivity, growth, and accountability, raising the bar for what great customer partnership looks like at Pave

Benefits

meaningful equity
best-in-class medical, dental, and vision coverage
unlimited PTO
region-specific benefits designed around your life — not just your role
Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
A quarterly education stipend to invest in the skills and knowledge that matter most to you.
Robust parental leave so you can be fully present for the moments that count.
A commuter stipend to support the in-person collaboration that makes great work happen.