Account Manager

The Workplace Advisors•Barrington, RI

About The Position

Erickson’s Flooring & Supply seeks an experienced Account Manager for the Chicago area to grow sales and profitability within an assigned territory. The role focuses on building relationships with contractor and dealer customers, creating demand for the company’s full product offering, and supporting dealer partners through product and sales training. The position spends most of its time in the field, working with assigned customers and prospects, Erickson’s branch teams, and manufacturer partners. It reports to the Vice President of Sales. The Account Manager will identify growth opportunities, plan and execute a territory sales strategy, and monitor sales activity against goals. The role also involves consulting with customers on product requirements and solutions, providing competitive estimates, supporting dealer partners, and maintaining customer relationships and company profitability standards. Travel within the assigned territory may reach 90% of the time.

Requirements

Bachelor’s degree or comparable professional experience.
At least 5 years of outside sales experience; experience in hardwood, flooring, or building products is preferred.
Ability to clearly communicate a value proposition that addresses each customer’s individual needs.
Strong persuasive and interpersonal skills and ability to use a consultative approach to close sales.
Ability to sell through a dealer or distributor network, with experience in product training and ongoing dealer support.
Strong customer focus and passion for building long-term business relationships.
Strong time management skills and work ethic to work independently while being a positive team player.
Computer proficiency in Microsoft Office.
Ability to travel within the assigned sales territory up to 90% of the time.
Valid driver’s license and ability to drive.

Nice To Haves

Experience selling to flooring contractors, installers, or dealers.
Knowledge of hardwood flooring, sand-and-finish products, or installation practices.
Outside sales experience in the hardwood, flooring, or building products industry.

Responsibilities

Establish, develop, and maintain business relationships with assigned and prospective customers to generate closed business.
Identify short-term and long-term growth opportunities within the territory and allocate time and resources accordingly.
Focus sales activities on creating new demand and pulling business through all channel participants.
Grow share of customer spending across Erickson’s full product offering, including flooring, maintenance products, installation sundries, and sand-and-finish products.
Consult with customers to determine requirements and expectations, recommend products and solutions, and calculate estimates to provide competitive pricing.
Sell products and programs to dealers committed to upgrading product quality and installation standards.
Provide product and sales skills training to dealer retail sales associates and offer technical support on installations when needed.
Build and maintain product displays and maximize return on merchandising investments.
Maintain company profitability standards on assigned accounts.
Expedite the resolution of customer problems and complaints.
Analyze the territory to identify and develop new customer and market opportunities.
Plan and execute a personal sales strategy to maximize sales efforts and results.
Monitor monthly sales activity against goals and prepare regular sales reports for company management.