Account Manager

Kharon•Denver, CO

11h•Onsite

About The Position

Kharon is seeking a full-time Account Manager to be based in our Denver HQ. This role requires frequent in-office attendance. Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce. Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for an Account Manager to join us as we work to shape the way businesses perceive and navigate global risks. To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

Requirements

3+ years’ experience in account management, customer success, or business development roles
A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
Exceptional interpersonal and presentation skills, with the "innate comfort" required to lead conversations industry leaders at every level.
Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless "white-glove" client experience.
A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.

Nice To Haves

Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).

Responsibilities

Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for global clients.
Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing accounts.
Act as a bridge between the client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.