Account Manager

BDA•Dallas, TX

5d•Hybrid

About The Position

The Account Manager leads assigned lines of business, including areas of Kids & Family, coordinating with the client and internal teams/coworkers, to achieve budgeted revenue, margin and NPS goals and ensure exceptional client trust, confidence and satisfaction. This role follows a hybrid schedule, with 4 days onsite and 1 day remote each week. To be considered, candidates must reside within commuting distance of our Dallas, TX or Atlanta, GA office as regular in-person collaboration is an essential part of the role.

Requirements

3+ years proven experience in business, marketing or related field
Proven experience in client relationship management and presentation development/delivery
Project management experience, managing internal stakeholders and clients
Intermediate computer skills with MS Office software: Word, Excel, PowerPoint and Outlook
Strong strategic mindset with the ability to think creatively and develop engaging product ideas
Exceptional organizational and project management skills, with the ability to track timelines, prioritize tasks, proactively solve challenges and ensure smooth execution
Ability to prioritize and manage multiple tasks/assignments, sometimes under tight timeframes
Detail oriented
Excellent written and verbal communication skills, including email interaction
Comfortable presenting to and engaging clients
Team collaborator, with the ability to lead and participate in a collaborative environment
Self-directed, working autonomously while keeping supervisor apprised of progress
Strong financial acumen with an understanding of calculating financial data such as margins and sales projections to ensure profitable sales results

Nice To Haves

Experience working with kid consumer products and/or kid-related business a bonus

Responsibilities

Cultivates and maintains strong relationships with clients to build trust and confidence, proactively addressing challenges and using information to develop and maximize business opportunities
Uses kids & family expertise to help coordinate creation of engaging, age-appropriate products that drive brand affinity among the clients’ target audience
Collaborates with internal teams to ensure smooth, on-time delivery of products and services
Manages specific lines of business internally and externally with efficiency and accuracy to ensure client expectations are exceeded
Understands, interprets and analyzes financial aspects of accounts to provide recommendations on ways to improve lines of business
Stays informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge
Maintains high levels of professionalism when interacting with internal teams, coworkers and clients
Achieves annual sales revenue, margin and NPS goals on assigned account(s)