Account Manager

NielsenIQ • Chicago, IL

4h • $62,500 - $83,888 • Remote

About The Position

As an Account Manager within our Agency team, you will support the growth of existing client partnerships and agency revenue by evangelizing MRI‑Simmons solutions and delivering white‑glove client service. You will serve as a trusted advisor to clients—leveraging strong relationship‑building, consultative selling, and analytical skills to help clients solve business challenges using our industry‑leading data and activation products. Starting with an established book of business, you will develop deep client relationships, identify expansion opportunities, and drive incremental revenue through upselling and cross‑selling MRI‑Simmons solutions. This role will carry a quota. We’re looking for a motivated, proactive, and solutions‑oriented individual who thrives in a collaborative, team‑based environment and is eager to grow existing client business while elevating MRI‑Simmons’ profile as a strategic partner.

Requirements

• 3-5 years of sales/account management experience within market research, advanced advertising, media, or a related industry (syndicated and/or custom research experience preferred)
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Proven ability to build relationships and apply consultative selling techniques
• Ability to present, synthesize, and tell a compelling story with data
• Working knowledge of syndicated consumer data and the programmatic space (preferred)
• Strong PowerPoint and Excel skills
• Solid business acumen, problem‑solving ability, and analytical mindset
• Demonstrated project management skills and ability to manage multiple priorities
• Bachelor’s degree in Communications, Marketing, Media, or a related field

Nice To Haves

• syndicated and/or custom research experience preferred
• Working knowledge of syndicated consumer data and the programmatic space

Responsibilities

• Develop deep expertise across the full suite of MRI‑Simmons products in order to deliver best‑in‑class client support
• Build and maintain positive, trusting, and collaborative relationships with assigned clients
• Serve as the day‑to‑day client contact, coordinating ongoing support and account needs
• Lead and coordinate account reviews, including Quarterly Business Reviews (QBRs)
• Drive revenue growth through upselling and expansion of MRI‑Simmons solutions and building/expanding relationships with key agency departments: Strategy, Research, Media, Planning, Investment
• Coordinate and deliver client training on MRI‑Simmons software, data, and activation products
• Communicate effectively with clients in both written and verbal formats, delivering a consistently high level of service
• Collaborate closely with Sales Leadership and internal teams to identify and execute revenue-generating opportunities
• Stay current on client initiatives to ensure successful delivery, follow‑up, and development of case studies
• Leverage MRI‑Simmons data to align with client strategies, identify new business opportunities, participate in client meetings, and deliver actionable insights
• Develop a deep understanding of each client’s business, customers, and objectives—and how MRI‑Simmons solutions can support them
• Create insightful presentations that educate clients on MRI‑Simmons capabilities, data assets, and resources
• Prepare integrated, research‑based presentations and proposals that position MRI‑Simmons as a strategic consultant and partner
• Partner with Sales Account Directors to identify strategic opportunities using a combination of industry insights and MRI‑Simmons data

Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision)
• Flexible spending accounts and a Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level