Account Manager
About The Position
Position Summary For more than a century, we’ve been doing what others cannot. As the global leader in Lean AI supply chains – which combines the power of expert people, our operating model and industry leading technology – we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make a meaningful impact every day. At C.H. Robinson, we’ve reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates. From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our 24-month Program, you’ll benefit from structured training, cross-functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year. By the end of the program, you’ll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers. Apply today and start building a career where your work makes a real impact. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week.
Requirements
- Bachelor’s degree completed or in progress, with graduation expected by summer 2027
- Experience using customer perspective to guide decisions and actions
Nice To Haves
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Strong analytical, problem-solving, and data-driven decision-making skills
- Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations
- Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams
- Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving
- Values a diverse and inclusive work environment
Responsibilities
- Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving.
- Build and maintain trust-based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations.
- Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.
- Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
- Participate in customer business reviews and planning sessions, working with experienced Account Managers, gradually taking on ownership identifying opportunities such as new lanes, service expansions, and value-added solutions.
- Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.
- Embrace an ownership mindset in your work; proactively engage in improving processes, removing operational friction, and implementing best practices.
- Other duties or responsibilities as assigned according to the team and/or country specific requirements.
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
