Account Manager

Midwest Foods•Chicago, IL

5d•$70,000 - $70,000•Onsite

About The Position

Ready to turn your passion for food into a career with purpose? Join the dynamic team at Midwest Foods—a women-owned powerhouse based in Chicago and Kenosha, proudly serving the restaurant, hospitality, retail, and wholesale industries across Illinois, Indiana, and Wisconsin. If you're fascinated by where food comes from, love tackling challenges, and thrive in a fast-paced, team-driven environment, this is your chance to make a real impact. We’re not just about delivering top-quality produce—we’re about building a better food system. Partnering with top growers and local farmers, we bring farm-to-plate stories to life while prioritizing sustainability and client satisfaction every step of the way. We're on the lookout for passionate individuals with hospitality, restaurant, or service industry experience to join our Account Executive Team. If you're a natural relationship builder, problem solver, and growth-minded go-getter, this role was made for you. Sound like your kind of challenge? Let’s grow together!

Requirements

3-5 years of professional experience in foodservice, hospitality, sales, or a related field
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong interpersonal skills with a proven ability to build and maintain effective relationships with clients, stakeholders, and internal teams
Well-developed skills in negotiation, time management, organization, and the ability to prioritize multiple tasks effectively

Nice To Haves

Experience with CRM systems or other cloud-based platforms is preferred

Responsibilities

Drive client retention and business growth by understanding client needs and providing solutions that support their success.
Develop and maintain a strategic account management plan aligned with professional development goals and company objectives.
Build and nurture strong relationships with key accounts to identify opportunities for upselling and expanding service offerings where applicable.
Maintain regular communication with clients to ensure satisfaction, address concerns, and encourage ongoing contract renewals.
Act as a liaison between clients and internal teams by providing feedback that supports product and service enhancements.
Collaborate with internal stakeholders on the preparation of proposals and customized client solutions.
Maintain comprehensive knowledge of company products and services to ensure alignment with evolving client needs.
Identify and proactively resolve client concerns to maintain high levels of satisfaction and trust.
Generate and present reports related to client engagement, new business opportunities, contract updates, and issue resolutions.
Partner with cross-functional teams to ensure smooth client onboarding and act as a consistent advocate for client needs throughout the relationship.
Represent the company at industry events, conferences, and client meetings to strengthen relationships and remain current on market trends.