Account Manager

Nth Degree • Las Vegas, NV

30d • $70,000 - $80,000 • Remote

About The Position

Fern is a leading company in the trade show and expo service industry, with operations in over 200 cities across the country. We are seeking to add an Account Manager to our team. This role will support Account Executives and sales personnel with trade show preparations, including gathering graphics, equipment, and labor for show site execution. The Account Manager will be responsible for delivering a high level of customer service both internally and externally. This position can be performed remotely, with the ability to travel to various shows.

Requirements

• 3+ years’ experience in Operations and/or Customer Service
• Strong client relationship and service delivery experience
• Ability to understand financial documents and budgets.
• Excellent written and presentation skills
• Proficiency with MS Office
• Ability to travel up to 30% of the time.

Nice To Haves

• Experience in trade shows, live events, or related industries preferred.

Responsibilities

• Work with Account Executives on show graphic requests and any other requests or needs.
• Assist in the review, entry, processing, and approvals in all stages of the graphic submittal internally and externally.
• When requested, lead and oversee local labor in achieving the goals and timelines outlined for an event, mostly as it relates to the graphics process at the show.
• Working with the operations manager in identifying and assigning the proper labor and identifying equipment needed for an event as it relates to the graphic distribution, installation, and dismantling.
• Entering and maintaining job tickets and client information.
• Oversee labor onsite and actively work to cut labor jobs while still effectively completing an event.
• Assist in qualifying sales leads.
• Serve as the face of the company within the local community and industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed