Account Manager (Life Sciences Solutions)_Raleigh

TransPerfect•Raleigh, NC
•$45,000 - $53,000

About The Position

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Requirements

  • Minimum Bachelor’s degree
  • Excellent English communication (written and verbal) skills
  • Proven sales life cycle experience – lead generation through business closing
  • Proven track record in achieving sales targets
  • Possesses the ability to consistently and predictably advance customer commitment on a weekly basis in order to navigate a complex and lengthy sales cycle
  • Ability to organize and manage multiple priorities and determine the relative importance/ business impact of each activity
  • Capability to understand market requirements; trends, dynamics, expectations, and competitive forces
  • Strong customer orientation -- advocates on behalf of the customer’s needs/requirements
  • Develop and execute strategies to build share of customer and long-term relationships within the territory, and continually grow our customer’s understanding of TransPerfect’s product and service offerings
  • Maintain on-going relationships with customers to ensure maintenance of current base as well as growth of new sales
  • Proficiency in Microsoft Office Suite
  • Ability to thrive in a fast-paced environment
  • Excellent problem-solving and analytical skills
  • Strong interpersonal skills
  • Effective time management skills

Nice To Haves

  • Interest in long-term career growth with unlimited earning and advancement potential through sales and project management

Responsibilities

  • Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
  • Create accurate data within a CRM of prospective client data including names, titles, phone numbers, addresses and various other information
  • Cold call prospective clients
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
  • Perform other special projects or duties when required
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