Account Manager - Flow Control Valves & Regulators

Puffer-Sweiven•Corpus Christi, TX

About The Position

Puffer-Sweiven is hiring an Account Manager responsible for building, maintaining, and growing customer relationships in selected accounts involving actuation-related products and services. The role focuses on customers who influence technology, product, and service selection, particularly in process-industry settings. The Account Manager develops new opportunities, supports customer retention, and works with account teams and internal departments to deliver customer solutions efficiently. The position requires living in the Rio Grande Valley area.

Requirements

Bachelor of Science or Bachelor of Arts degree required; an engineering or related technical degree is preferred.
Strong knowledge of process-industry applications, operations, and technology, particularly pressure-management equipment and on/off valve actuation and controls products.
At least 5 years of proven outside sales experience in the process control industry.
3–5 years of experience calling on upstream and midstream end users and engineering contractors.
Excellent ability to interface with and influence technical decision makers.
Strong prospecting and opportunity-development skills, with innovative selling and servicing techniques.
Strong analytical and creative problem-solving skills.
Excellent written and oral communication skills, including presentation skills.
Technical ability to evaluate potential product applications and alternatives.
Strong customer-service skills and ability to develop rapport and trust with customers.
Ability to interact effectively with customer contacts at all levels and with internal personnel.
Strong interpersonal, listening, questioning, and discovery skills.
Strong drive, initiative, and motivation.
Strong negotiating skills.
Strong information-management skills, including personal computer use.
Strong self-management, professionalism, and dependability.
Must live in the Rio Grande Valley area.

Nice To Haves

Engineering or related technical degree.
An excellent network of current industry contacts.

Responsibilities

Establish, maintain, and grow professional business relationships with customers in selected accounts who influence the selection of technology, products, and services for actuation-related products.
Prospect, qualify, develop, and close potential new customer accounts and sales opportunities.
Maintain strong product and application knowledge.
Maintain industry knowledge and awareness of trends, technology advances, competitors, and significant developments affecting the business and customers.
Provide comprehensive customer support with a primary focus on customer retention.
Build rapport and relationships to influence customer preferences and specifications for actuation products and services.
Collaborate with account teams to develop and implement Account Plan strategies.
Coordinate with multiple departments and support staff to provide customer solutions quickly and efficiently.
Complete monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations concerning deliverables and timeframes.