Account Manager - Flow Control Valves & Regulators

Puffer-Sweiven•Brownsville, TX

About The Position

The Account Manager is responsible for establishing, maintaining, and growing professional business relationships with customers in selected accounts who influence the selection of technology, products, and services for actuation-related products. The role prospects, qualifies, develops, and closes new customer accounts and sales opportunities while supporting customer retention and managing customer expectations for deliverables and timeframes. The Account Manager maintains strong product, application, and industry knowledge, including awareness of trends, technology advances, competitors, and significant developments in customers’ businesses. The role builds rapport to influence customer preferences and specifications, collaborates with account teams to develop and implement account plans, and works with internal departments and support staff to provide timely, effective customer solutions. It also requires completing monthly sales reports and other correspondence.

Requirements

Bachelor of Science or Bachelor of Arts degree required; an engineering or related technical degree is preferred.
Strong knowledge of process industry applications, operations, and technology, particularly pressure management equipment and on/off valve actuation and controls products.
At least 5 years of proven outside sales experience in the process control industry.
3–5 years of experience calling on upstream and midstream end users and engineering contractors.
Excellent ability to interface with and influence technical decision-makers.
Strong prospecting and opportunity-development skills, with innovative selling and servicing techniques.
Excellent analytical and creative problem-solving skills.
Excellent written and oral communication skills, including presentation skills.
Strong technical ability to evaluate potential product applications and alternatives.
Strong customer service skills and ability to develop customer rapport and trust.
Ability to interact effectively with all levels of customer contacts and internal personnel.
Strong interpersonal skills, including listening, acknowledging, questioning, and discovery skills.
Strong drive, initiative, and motivation.
Strong negotiating skills.
Strong information-management skills, including personal computer use.
Strong self-management skills, professionalism, and dependability.
Must live in the Rio Grande Valley area.

Nice To Haves

Engineering or related technical degree.
Excellent network of current industry contacts.

Responsibilities

Establish, maintain, and grow professional business relationships with customers in selected accounts who influence the selection of actuation-related technology, products, and services.
Prospect, qualify, develop, and close potential new customer accounts and sales opportunities.
Maintain a high degree of product and application knowledge.
Maintain industry knowledge and awareness, including trends, technology advances, competitors, and significant events related to the business and customers.
Provide comprehensive customer support with a primary focus on customer retention.
Build relationships and rapport to influence customer preferences and specifications for actuation products and services.
Collaborate with account teams to develop and implement account strategies and plans.
Work with multiple departments and support staff to deliver customer solutions quickly and efficiently.
Complete monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations regarding deliverables and timeframes.