Account Manager

BioTAB Healthcare•Sioux Falls, SD

4d•Onsite

About The Position

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, the company provides pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, they take pride in delivering expert care with a personal touch service. The Account Manager focuses on relationship maintenance and business development as the primary goal, managing and growing business within an assigned list of clinics, doctors, and hospitals. This role requires a comprehensive understanding of the entire patient process and revenue cycle for all insurance payers including the criteria to qualify patients under CMS guidelines, private payer copays, deductibles, and the required documentation. This role is integral to increase market visibility in assigned territories, providing World Class service to patients and healthcare professionals.

Requirements

Bachelor's degree or equivalent experience.
Proven track record of success in outside sales, particularly in healthcare or medical device sales.
Strong communication, negotiation, and interpersonal skills.
Ability to build strong relationships with clients and healthcare professionals.
Proficient in SalesForce, MS Office, Apple products.
Ability to travel frequently within the assigned territory to patient’s homes and healthcare facilities with a personal vehicle.
A valid driver’s license, automobile insurance, and clean driving record.
Ability to pass an extensive background check.
Ability to obtain the necessary immunizations and records required to gain access to facilities within assigned territory.
Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse and privacy regulations in all patient interactions.
Excellent organizational and time management skills.
Self-motivated, results-driven, and highly organized.
Attention to detail to ensure accuracy in patient records and insurance information.

Responsibilities

Maintain and grow business within an assigned list of clinics, doctors, and hospitals.
Understand healthcare regulations and insurance processes.
Provide clinical support to accounts during the evaluation process.
Develop and maintain expertise in the company's products.
Present clinical evidence related to the products.
Stay updated on industry trends, compliance requirements, and new products.
Identify and pursue new business opportunities through prospecting, business development, and networking.
Build and maintain relationships with healthcare providers and other referral sources.
Conduct patient product trials in the patient’s respective homes.
Develop and implement sales strategies, maintaining a minimum of 5 pumps sold per month.
Collaborate with various departments and offices to ensure that sales goals are met.
Participate in HQ calls with the Patient Processing team.
Complete administrative duties, such as call paperwork, sales reports, and documentation.
Manage expenses within territory budgets.
Educate healthcare professionals & patients about the company's products and services by providing product demonstrations and training.
Ensure strict compliance with all applicable healthcare regulations, financial standards, and internal policies, including CMS and OFCCP guidelines for patient intake, data management, Quality Management System, documentation, and training.