Account Manager

ThriftBooks•Aurora, IL

16d

About The Position

ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale. If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you. The Account Manager plays a key role within the Supply Chain organization and is responsible for managing supplier relationships and coordinating inbound and outbound supply for an assigned Processing Center. This role requires strong organizational and time management skills, the ability to manage competing priorities, and strong problem-solving capabilities. The Account Manager will support the organization’s efforts to meet or exceed supply targets related to volume, value, and quality while maintaining strong supplier partnerships and operational efficiency.

Requirements

Minimum 1 year of Supply Chain experience (planning or procurement preferred).
Minimum 2 years of experience developing and maintaining supplier or customer relationships.
Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
CRM experience preferred.
Strong understanding of supply chain concepts and procurement processes.
Excellent organizational, planning, and scheduling skills.
Strong analytical thinking and negotiation abilities.
Effective communication and interpersonal skills.
Ability to work both independently and collaboratively within a team.
Comfortable working in a fast-paced, high-volume environment.
A self-starter who can manage shifting priorities and solve problems quickly.

Responsibilities

Manage supplier accounts and maintain strong working relationships.
Coordinate inbound and outbound scheduling requests for assigned Processing Centers.
Maintain accountability for supply margins and overall account performance.
Manage inventory supply for assigned locations.
Develop and execute buying plans to ensure consistent supply flow.
Create and manage load requests to support operational needs.
Review and approve supplier invoices and ensure accounts payable comply with agreed terms.
Routinely report on supplier performance, supply trends, and operational insights.
Negotiate pricing and account terms with suppliers when needed.
Monitoring market trends, pricing, and supply conditions to support informed purchasing decisions.
Identifying opportunities to improve procurement processes and reduce costs.
Assessing supply chain risks and developing mitigation strategies related to supplier quality or supply disruptions.
Ensuring the quality of incoming supply meets company standards.
Developing a deep understanding of each supplier account and its operational needs.
Conducting onsite supplier meetings and maintaining regular communication.
Managing Gaylord and pallet supply for assigned operations.
Serving as a subject matter expert in both Thrift and Library supply channels.
Attending industry conferences and tradeshows as needed.
Assisting suppliers with troubleshooting and support related to the supplier portal.