Account Manager

Anne Arundel Workforce Development Corporation (AAWDC) • ,

11d • $50,000 - $70,000 • Onsite

About The Position

At the heart of Gable lies a passion that transcends the conventional. We’re more than just creators of visual communications; we’re experts at creating experiences. We believe that every brand, building, and place has a unique story to tell, and our mission is to elevate the way they are seen, experienced, and remembered. We are committed to fostering a collaborative and inclusive work environment where team members can thrive and contribute to our shared success.

Requirements

• Manage assigned opportunities and account activity from intake through turnover to Project Management once sold.
• Review incoming opportunity information to ensure scope, quantities, site conditions, customer requirements, and timing expectations are clearly understood and communicated internally.
• Oversee opportunity setup and related system activity to ensure records are accurate, complete, and supported by reliable information throughout the pre-sale process.
• Coordinate pre-sale activity including surveys, site meetings, preliminary drawings, estimate requests, bid support, proposal processing, and purchase order or contract intake.
• Exercise judgment within assigned opportunities to help prioritize work, address routine issues, and keep open items moving toward completion.
• Identify missing information, scope gaps, or execution concerns early and take appropriate action to resolve them or escalate them when needed.
• Ensure required pre-sale documents, supporting materials, and internal records are organized, current, and properly maintained.
• Maintain strong day-to-day working relationships with customer contacts and provide responsive, professional communication throughout the pre-sale process.
• Support the designated account owner in managing customer communication, account momentum, and opportunity development across assigned work.
• Identify upselling, repeat business, multi-location rollout opportunities, and other account expansion activity within existing accounts and coordinate with the designated account owner to help advance them.
• Participate in customer calls, site meetings, and internal planning discussions to support opportunity development, scope alignment, and account growth.
• Coordinate closely with Design, PACE, and other internal teams to align priorities, timing, and required deliverables across active opportunities.
• Communicate clearly regarding status, risks, next steps, and timing to help maintain visibility and execution discipline across assigned work.

Responsibilities

• Manage assigned accounts, opportunities, and pre-sale activity from initial intake through turnover to Project Management once work is sold.
• Serve as a primary point of coordination and decision-making within assigned opportunities, helping ensure work moves accurately, efficiently, and in alignment with customer requirements, internal priorities, and Gable quality standards.
• Work directly with customer contacts, the designated account owner, and internal teams to maintain momentum, clarify scope, coordinate pre-sale execution, and support broader account development.
• Manage opportunity details, maintain accurate documentation and system records, resolve routine issues, and help ensure customer commitments and internal requirements are met.
• Follow a common pre-sale process and shared administrative standards.
• Use sound judgment, strong follow-through, and the ability to coordinate across multiple teams in a fast-paced environment while escalating larger commercial, operational, or customer risks to leadership as appropriate.
• Manage assigned opportunities and account activity from intake through turnover to Project Management once sold.
• Review incoming opportunity information to ensure scope, quantities, site conditions, customer requirements, and timing expectations are clearly understood and communicated internally.
• Oversee opportunity setup and related system activity to ensure records are accurate, complete, and supported by reliable information throughout the pre-sale process.
• Coordinate pre-sale activity including surveys, site meetings, preliminary drawings, estimate requests, bid support, proposal processing, and purchase order or contract intake.
• Exercise judgment within assigned opportunities to help prioritize work, address routine issues, and keep open items moving toward completion.
• Identify missing information, scope gaps, or execution concerns early and take appropriate action to resolve them or escalate them when needed.
• Ensure required pre-sale documents, supporting materials, and internal records are organized, current, and properly maintained.
• Maintain strong day-to-day working relationships with customer contacts and provide responsive, professional communication throughout the pre-sale process.
• Support the designated account owner in managing customer communication, account momentum, and opportunity development across assigned work.
• Identify upselling, repeat business, multi-location rollout opportunities, and other account expansion activity within existing accounts and coordinate with the designated account owner to help advance them.
• Participate in customer calls, site meetings, and internal planning discussions to support opportunity development, scope alignment, and account growth.
• Coordinate closely with Design, PACE, and other internal teams to align priorities, timing, and required deliverables across active opportunities.
• Communicate clearly regarding status, risks, next steps, and timing to help maintain visibility and execution discipline across assigned work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed