Account Manager

LocktonBirmingham, AL

About The Position

As an Account Manager, you will partner with Account Executives and team members to support and manage an Energy portfolio. You will play a key role in delivering high-quality service, building client relationships, and driving day-to-day account management activities while developing technical expertise in commercial insurance. Depending on experience level, you will take on increasing ownership of accounts, client interactions, and strategic responsibilities.

Requirements

  • Bachelor’s degree in Risk Management, Business, Finance, or related field (or equivalent experience)
  • 0–3+ years of experience in insurance, business, or client service
  • Self-starter with the ability to take initiative and manage responsibilities independently
  • Strong interpersonal skills with the ability to manage client relationships with professionalism, discretion, and sound judgment
  • Excellent written and verbal communication skills
  • Strong organizational and time-management abilities with attention to detail
  • Analytical mindset with problem-solving and critical-thinking skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Responsibilities

  • Support the management of an assigned book of Energy accounts in partnership with senior team members
  • Build and maintain strong client, carrier, and internal relationships through responsive, professional service
  • Serve as a day-to-day contact for client needs, demonstrating discretion, accountability, and a proactive mindset
  • Assist with renewal processes, including data gathering, submission preparation, and proposal development
  • Review policies, quotes, binders, and endorsements for accuracy and completeness
  • Coordinate with carriers to support quoting and renewal negotiations
  • Support new business onboarding, including account setup and documentation collection
  • Assist with preparation of client-facing materials, reports, and presentations
  • Maintain accurate account documentation and policy records throughout the lifecycle
  • Contribute to contract reviews and support coverage analysis
  • Stay informed on industry trends and market developments impacting clients
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