Account Manager

Jacam Catalyst Careers•Gardendale, TX

10d

About The Position

As an Account Manager, you will work alongside experienced field personnel to develop and provide custom chemical solutions—including scale inhibitors, corrosion inhibitors, water treatments, paraffin control, and acid stimulation—to increase productivity and improve supplier relationships. The company provides in-depth technical and on-the-job training to support Account Managers’ success and growth. The work environment includes indoor and outdoor work and driving, with possible exposure to temperature extremes. The role involves maintaining customer accounts, providing technical product recommendations, collecting and analyzing oilfield samples, and building customer relationships. Employees are expected to follow company safety requirements and policies. This job description is not an employment contract; the company remains an at-will employer.

Requirements

High school graduate or GED.
Must possess a valid driver’s license.
Ability to read, write, and speak English fluently.
Basic computer skills, including navigating a web browser, following online instructions, typing, and using a mouse.
Customer service skills, including meeting commitments, responding promptly to customer needs, and soliciting feedback to improve service.
Dependability, trustworthiness, honesty, credibility, willingness to assist, ability to follow instructions, and accountability for one’s actions.
Ability to lift and carry 50 pounds in various packaging.
Ability to tip and move 55-gallon drums weighing up to 600 pounds using a drum dolly.
Ability to lift and carry 100 pounds, as stated in the work-environment description.
Ability to adhere to company policies and agree to random drug testing.

Nice To Haves

Preferred minimum of 3 years of previous oilfield chemical experience.
Forklift certification preferred.
Manual dexterity and mechanical aptitude are helpful.

Responsibilities

Maintain day-to-day operations to sustain customer accounts.
Develop knowledge of product lines, product applications, wellsite equipment and its effects on chemical treatment, production vessels, and treatment options.
Provide customers with technical advice and product recommendations based on their operational requirements.
Routinely collect oilfield samples and analyze data to present to customers.
Build and sustain relationships with current and potential customers.
Provide excellent customer service by troubleshooting and resolving issues promptly, maintaining financial and technical portfolios, and keeping customers informed about wellsite performance.
Maintain the highest level of safety at all times.
Work independently and in a team environment.
Comply with applicable federal, state, and local laws and company policies and procedures.
Adhere to the company’s Drug and Alcohol policy and submit to random drug testing as a condition of employment.