Account Manager, One Platform Ad Sales

NBCUniversal•New York, NY

13h•$85,000 - $115,000•Hybrid

About The Position

The Account Manager is a strategic partner to clients and Sales Account Executives in NBCUniversal’s One Platform Ad Sales organization. This role manages and grows advertising partnerships, helps clients achieve business objectives, and supports successful campaigns by communicating learnings and recommendations. The Account Manager supports the full sales cycle, from proposal development through campaign execution, and works with internal teams to deliver effective, performance-driven campaigns and a strong client experience. The position manages relationships with existing and prospective clients and agencies, identifies strategic opportunities and potential upsells, and contributes to revenue, advertiser education, and satisfaction. It requires data analysis and clear communication of results, cross-functional collaboration, product knowledge, and a focus on operational excellence and continual improvement. The position is hybrid, generally requiring work from the office at least four days per week.

Requirements

At least 3 years of planning and/or account management or client service experience in the media industry.
Experience contributing to revenue, advertiser education, and advertiser satisfaction.
Passion for data, process, customer success, and cross-functional stakeholder collaboration.
Ability to foster strong internal and external relationships.
Excellent interpersonal and client communication skills; experienced presenter and negotiator.
Self-starter able to work independently and collaboratively.
Deadline-driven and process-oriented, with comfort working in a fast-paced, dynamic, growing business.
Strong analytical reasoning and problem-solving skills.

Responsibilities

Build and manage relationships with existing and prospective clients and agencies through routine communication, and develop industry relationships to gain marketplace intelligence.
Work cross-functionally with internal teams to drive incremental revenue and improve advertiser satisfaction.
Support day-to-day client deliverables throughout the pre-sale and post-sale campaign lifecycle, and lead communication for internal client and sales support deliverables.
Collaborate with Pricing, Inventory, Ad Operations, Measurement, and other teams to support successful campaign execution and troubleshoot client issues.
Analyze data and trends, explain results, and provide actionable insights and recommendations to internal and external partners.
Develop campaign strategies and audience-targeting recommendations.
Maintain knowledge of NBCUniversal features and audience trends; educate clients on advertising solutions and advise on best practices for achieving advertiser KPIs.
Support the full sales cycle, including proposals and campaign execution, and identify strategic opportunities and opportunities to upsell products and services.
Deliver a strong partnership experience and maintain operational excellence while executing performance-driven campaigns.