Account Manager

Keywords Studios

12d•Remote

About The Position

Keywords Studios is looking for an Account Manager to support and manage relationships between Korean game clients and Keywords Studios’ global production teams. This role will act as a key communication bridge throughout game production and project collaboration processes, helping ensure smooth coordination between clients and internal teams across multiple global studios. The ideal candidate will have a strong understanding of game development and production workflows, excellent communication skills, and the ability to manage long-term client relationships in a fast-paced and collaborative environment. In this role, you will work closely with Korean clients, Keywords Studios’ global production teams, and internal stakeholders to support project visibility, production coordination, and successful project delivery across a variety of game development services.

Requirements

Fluent Korean communication skills required
Professional working proficiency in English and/or Japanese is strongly preferred
Prior experience within the video game industry is highly preferred
Experience in Game Production, Project Management, Production Coordination, Account Management, or related roles within the gaming industry
Strong understanding of game development pipelines and production workflows
Experience coordinating multiple stakeholders, teams, or external partners
Excellent communication, relationship management, and organizational skills
Ability to manage multiple ongoing projects while maintaining strong attention to detail
Self-motivated and comfortable working in a global and fast-paced environment
Understanding of console, PC, or mobile game development environments is a plus
Experience working with global teams or external development partners is a plus

Responsibilities

Build and maintain strong relationships with Korean game industry clients and partners.
Act as the primary communication bridge and key point of contact between Korean clients and Keywords Studios throughout ongoing projects.
Coordinate project-related communication, timelines, deliverables, and workflow visibility across multiple teams and stakeholders.
Support smooth collaboration between clients and internal production teams throughout the project lifecycle.
Work closely with global production teams across Art, Development, and Engineering functions to ensure alignment on project goals and production priorities.
Translate client feedback, requests, and production-related updates into clear and actionable communication for internal teams.
Proactively identify potential risks, communication gaps, and production challenges, and collaborate with stakeholders to support problem solving.
Help bridge cultural and communication gaps between clients and global production teams.
Participate in regular client meetings and provide project status updates when necessary.
Maintain accurate records of client communication, project updates, and account activities within internal systems.
Support long-term client relationships through professional communication, trust building, and consistent project support.
Collaborate with internal stakeholders to support Keywords Studios’ long-term growth strategy and business expansion initiatives within the Korean market.