Account Manager Employee Health and Benefits

Marsh McLennan•Portland, OR

1d•Hybrid

About The Position

The Account Manager at Marsh Agency works closely with clients to deliver exceptional customer service and provides employee benefits expertise to help clients understand how insurance solutions can support their long-term strategies. The role collaborates with sales professionals and insurance carrier partners to grow the success of the team and its clients. Marsh Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions, combining local account service with the global resources of Marsh McLennan.

Requirements

Prior experience in the brokerage or insurance industry, with a thorough understanding of health plans and funding alternatives and the ability to consider non-traditional solutions.
Knowledge of various lines of insurance coverage, including medical, dental, life, STD, LTD, plan design, and rate structures.
Excellent written and verbal communication skills and the ability to present to a range of professionals at each client.
Proficiency in Health & Welfare compliance, including HIPAA, FMLA, COBRA, Form 5500, ACA, and DOL requirements.
Life & Health Licensure, or commitment to achieve it within six months of the start date.
Ability to work effectively and collaboratively with internal staff and management at all levels, as well as external clients, prospects, and vendors.
Shared commitment to company values: Integrity, Collaboration, Passion, Innovation, and Accountability.

Responsibilities

Apply working knowledge of employee benefit plans, including medical, dental, vision, life, disability, FSA, HRA, HSA, and COBRA, as well as general HR questions.
Develop and manage long- and short-range benefit strategies for clients and foster strong client relationships; local travel to client sites may be required.
Serve as a subject matter expert for clients on Health & Welfare compliance, including HIPAA, FMLA, COBRA, Form 5500, ACA, and DOL requirements.
Manage the RFP process for new and prospective clients, as well as renewal and implementation processes.
Coordinate, develop, and execute project plans and presentations for specific client groups.
Collaborate with sales professionals and insurance carrier partners to support team and client success.

Benefits

Hybrid work schedule with three days in the office and two days from home.
Medical, dental, and vision plans.
401(k) match after one year.
Contributions toward student loan debt.
Paid time off including vacation days, personal days, sick days, holidays, a volunteer day, and days for learning and development.
Tuition reimbursement and professional development opportunities.
Charitable contribution match programs.
Stock purchase opportunities.
The role may be eligible for performance-based incentives.
Employee assistance programs.