Account Manager Employee Health and Benefits

Marsh McLennan•Portland, OR
•$64,700 - $120,400•Hybrid

About The Position

The Account Manager at Marsh Agency works closely with clients to deliver exceptional customer service and provide employee benefits expertise. The role helps clients understand how insurance solutions can support their long-term strategies and collaborates with sales professionals and insurance carrier partners to advance the success of the team and its clients. The position develops and manages employee benefit strategies, advises clients on Health & Welfare compliance, and oversees RFP, renewal, and implementation processes. It also coordinates project plans and presentations for client groups. Local travel to client sites may be required. The role follows a hybrid schedule of three days in the office and two days from home. The applicable base salary range is $64,700 to $120,400, with potential eligibility for performance-based incentives. Pay is determined case by case based on factors including experience, skills, training, location, certifications, and education.

Requirements

  • Prior experience in the brokerage or insurance industry, with a thorough understanding of health plans and funding alternatives and the ability to consider non-traditional solutions.
  • Knowledge of various lines of insurance coverage, including medical, dental, life, STD, LTD, plan design, and rate structures.
  • Excellent written and verbal communication skills and the ability to present to a range of professionals at each client.
  • Proficiency in Health & Welfare compliance, including HIPAA, FMLA, COBRA, Form 5500, ACA, and DOL requirements.
  • Life & Health licensure, or commitment to achieving licensure within six months of the start date.
  • Ability to work effectively and collaboratively with internal staff and management, external clients, prospects, and vendors.
  • Shared commitment to company values: Integrity, Collaboration, Passion, Innovation, and Accountability.

Responsibilities

  • Apply working knowledge of employee benefit plans, including medical, dental, vision, life, disability, FSA, HRA, HSA, and COBRA, as well as general HR questions.
  • Develop and manage long- and short-range benefit strategies for clients and foster strong client relationships; local travel to client sites may be required.
  • Serve as a subject matter expert to clients on Health & Welfare compliance, including HIPAA, FMLA, COBRA, Form 5500, ACA, and DOL requirements.
  • Manage the RFP process for new and prospective clients, as well as renewal and implementation processes.
  • Coordinate, develop, and execute project plans and presentations for specific client groups.
  • Collaborate with sales professionals and insurance carrier partners to support team and client success.

Benefits

  • Hybrid work schedule with three days in the office and two days from home.
  • Medical, dental, and vision plans.
  • 401(k) match after one year.
  • Contribution toward student loan debt.
  • Paid time off, including vacation days, personal days, sick days, holidays, a volunteer day, and days for learning and development.
  • Tuition reimbursement and professional development opportunities.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Health and welfare benefits, tuition assistance, retirement programs, and employee assistance programs.
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