Account Manager
MedElite Group, LLC.•New York, NY
•$25 - $35•Onsite
About The Position
The Account Manager at MedElite plays a crucial role and is responsible for building and maintaining strong relationships with healthcare providers and partner facilities. This role involves strategic collaboration to ensure effective communication, address concerns, and promote partnerships that align with MedElite's mission and values.
Requirements
- Proven experience in healthcare facility relations, business development, or a related role
- Excellent interpersonal and communication skills
- Negotiation and problem-solving abilities
- Knowledge of healthcare industry regulations and compliance
- Self-motivated, proactive, and able to work independently
- Must be able to lift a minimum of 20 pounds and stand / walk / work on your feet up to 6-8 hours per day
Nice To Haves
- Bachelor's degree preferred
- Previous customer service experience, or demonstrated customer service ability - preferred over business development experience
Responsibilities
- Cultivate and maintain strong relationships with key stakeholders at our partner healthcare facilities.
- Maintain positive relationships with clinical providers, physicians, and medical groups
- Serve as the primary point of contact between MedElite and providers/external facilities, addressing concerns, and ensuring smooth communication.
- Collaborate with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary with the appropriate stakeholders.
- Proactively identify and address any issues or challenges that may arise in the relationship with external facilities.
- Work collaboratively to find mutually beneficial solutions to enhance the overall partnership.
- Address and resolve any concerns or issues raised by clinical providers promptly and professionally.
- Ability to manage provider schedules for assigned regions
- Respond to phone/email communication with providers and facilities
- Ability to send credentialing packets for new providers to facilities prior to the provider's start date
Benefits
- Health
- Dental
- Vision
- Company-Sponsored Life Insurance
- 401K
- Short and Long-term Disability
- Paid Time Off
- Commuter Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
