Account Manager - Commercial Lines
About The Position
HUB International is hiring an Account Manager to join its Commercial Lines team in the Norwell, Massachusetts office on a hybrid work schedule. The role services assigned commercial insurance accounts in coordination with a designated Producer, including account rounding and developing new business as appropriate and in accordance with company practices, policies, and procedures. The Account Manager reviews commercial accounts and recommends appropriate coverage and limits; maintains client relationships and meets their service needs; develops business from existing accounts and assigned leads; gathers client information and prepares applications for new or renewal coverage; and prepares proposals and account transactions. The position also maintains accurate agency management system data, may collect premiums due, and keeps informed about industry changes and trends. The role requires commercial insurance experience, thorough knowledge of commercial lines coverages and markets, a Producer’s license, and experience with Microsoft Office products. HUB describes its culture as collaborative and focused on employee growth, learning, and community engagement. The company offers training, licensing support, ongoing development, and benefits intended to support employees’ well-being and financial security.
Requirements
- Experience in commercial insurance.
- Thorough knowledge of commercial lines coverages and markets.
- Producer’s license.
- Experience with Microsoft Office products.
- Excellent organizational, interpersonal, and communication skills.
- Ability to work in a team environment.
Responsibilities
- Review and analyze commercial accounts for coverage and limits, and make appropriate recommendations to clients.
- Develop and maintain client relationships to ensure service needs are met.
- Develop new business from existing accounts and assigned leads, contributing to departmental production goals.
- Gather client information and prepare applications for submission to the Marketing Department for new or renewal coverage.
- Prepare client proposals based on client needs, rates, and coverages.
- Prepare transactions for assigned accounts, including applications, certificates of insurance, invoices, and forms.
- Maintain accurate data in the agency management system.
- May handle collection of premiums due.
- Conduct business with an understanding of the Company’s business and earnings implications.
- Keep informed about industry changes and trends to anticipate and respond to profit objectives.
- Perform other responsibilities as assigned by the Manager.
Benefits
- Medical, dental, vision, and prescription drug coverage
- Health Plan Reimbursement Program
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- 401(k) savings plan
- Life and disability plans
- Long-term care
- Employee Assistance Program (EAP)
- Comprehensive wellness program
- Identity theft protection, group legal, accident, critical illness, and pet insurance
- Low-cost loan program and student loan resources
- Vacation, holiday, sick, and personal time off
- Flexible work arrangements
- Dress for Your Day policy
- Comprehensive onboarding and continuing education
- Structured training, licensing support, and ongoing development opportunities
- Retirement savings matching
- Paid parental leave
- Eligible bonuses, equity, and commissions for some positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
