Account Manager

Fetch • US - Remote,

5h • $73,000 - $135,600

About The Position

The Account Manager supports client relationships and engagements, ensuring deliverables align with client needs to drive retention and growth. This client-facing individual contributor role contributes directly to revenue through individual and pod quota ownership. The role supports campaigns, builds client relationships, presents Fetch’s offerings, and uses tools and workflows to improve accuracy and efficiency in client delivery. Employees are expected to learn and use AI-enabled tools and workflows to improve efficiency, data accuracy, and client engagement.

The position may be hired at the Account Manager or Senior Account Manager level, with level determined by experience. It can be held from a Fetch US office or remotely in the United States. The Account Manager level requires 2+ years of relevant sales experience and has a base salary range of $73,000 to $82,000, with on-target earnings of $87,600 to $98,340. The Senior Account Manager level requires 5+ years of relevant sales experience, including independently leading complex sales cycles and growing strategic accounts, and has a base salary range of $95,000 to $113,000, with on-target earnings of $114,000 to $135,600. These figures do not include possible accelerators or sales plan incentive funds. Employees are also offered equity in Fetch.

Requirements

• At least 2 years of experience in account management, partnerships, sales support, or a related field.
• Strong organizational and execution skills, including the ability to manage multiple priorities.
• Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes.
• Strong communication and collaboration skills.
• Comfort working in dynamic or evolving environments.
• Bachelor’s degree or an equivalent combination of education and experience.

Nice To Haves

• Direct client vertical experience.
• Direct industry experience in digital media, advertising, or consumer data.
• Experience supporting renewals, upsells, and client growth conversations.
• Familiarity with CRM tools such as Salesforce.
• Experience collaborating with implementation, analytics, or other cross-functional teams.
• Familiarity with decision-support tools such as ChatGPT or Gemini AI, or automation platforms such as Zapier.
• For the Senior Account Manager level: 5+ years of relevant sales experience, including independently leading complex sales cycles and growing strategic accounts.

Responsibilities

• Own individual revenue targets and contribute to pod revenue goals.
• Contribute to client retention and growth, supporting the pod in positioning Fetch as a strategic, long-term partner.
• Manage deadlines and navigate evolving priorities with leadership oversight.
• Build consultative relationships with mid-level client contacts through clear communication, reliable follow-through, and support for complex account strategies.
• Support client engagements by attending partner calls, managing or supporting client touchpoints, and capturing follow-ups.
• Contribute to partner deliverables, including campaign performance, one-off requests, and analytics requests.
• Assist with onboarding new clients and brands, campaign setup, and coordinating materials; adopt AI-enabled platforms to improve precision and efficiency.
• Own campaign setup and programming inputs, using standardized workflows and templates to ensure accuracy and minimize errors.
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance, using AI tools to detect trends or performance risks proactively.
• Ensure clients have timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
• Ensure, with oversight, that partners have the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface opportunities.
• Translate data and performance trends into clear, actionable client recommendations.
• Contribute to preparing and delivering client presentations and reviews, including QBRs, using tools that improve data visualization and accuracy.
• Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant.
• Use sales-enablement, AI, and automation tools, and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.

Benefits

• Equity in Fetch.
• Accelerators or sales plan incentive funds may also be available to eligible employees.
• Benefits are offered; the posting refers candidates to Fetch’s careers site for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level