Account Manager

Staff Management • Kansas City, MO

5h • $60,574 - $75,717

About The Position

The Account Manager leads overall site operations and manages a service team consisting of Account Supervisors and Recruiters. The role manages annual revenues between $1 million and $5 million and regularly follows up with end-user clients and executive-level facility managers to ensure strategic goals and objectives are met. The position is located in Kansas City, Missouri.

Requirements

• High school diploma or GED.
• At least 3 years of experience managing onsite teams.
• Highly effective personnel and process management skills and techniques.
• Proven skills and knowledge in training, coaching, and performance evaluation.
• Knowledge of Microsoft Office software, including Excel, Outlook, PowerPoint, and Word.
• Strong oral and written communication skills.
• Ability to solve complex problems, including financial problems.
• Strong interpersonal and customer service skills.
• Exceptional attention to detail.
• Must be authorized to work in the United States full-time without current or future employer sponsorship.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Manage and provide guidance to the service team’s daily operations.
• Build and maintain strong client relationships.
• Coach, train, and develop service team members.
• Oversee recruiting efforts to ensure sufficient staffing, including interviewing, hiring, orientation, and training.
• Provide guidance on or manage associate performance.
• Oversee scheduling, attendance, and shift meetings.
• Approve and process payroll.
• Conduct trend analysis and financial forecasting.
• Develop and implement a safety program.
• Audit and regularly report on KPIs to ensure policies are executed in accordance with federal and organizational regulations.

Benefits

• Six paid holidays.
• One paid floating holiday.
• Up to 20 days of paid time off per year.
• Medical, dental, and vision insurance.
• Company-matching 401(k).
• Employee Stock Purchase Program.
• Other programs and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED