Account Manager

Rhyz, Inc•Provo, UT

26d•Onsite

About The Position

Elevate Health Sciences is a leader in the nutritional supplement industry and an equal opportunity employer committed to fostering a culture of doing good and providing personal and professional growth. They are seeking a hardworking and positive Account Manager to be an important part of their growing team. The role involves maintaining relationships with large customers, tracking orders, managing inventory, communicating with clients about various business aspects, and contributing to business improvements. The ideal candidate will be a skilled problem solver, able to work effectively both independently and as part of a team, and dedicated to ensuring customer satisfaction and effective inter-departmental communication.

Requirements

High Attention to Detail.
Customer Service Superstar!
Motivated/Self-Starter, ability to work with limited Supervision.
Friendly, respectful, reliable - able to work well on a team and with Supervisor direction.
Strong ability to multi-task.
Strong communication skills.
Proficient computer skills (Word, Excel, Outlook).
Ability to work in a fast-paced environment.

Nice To Haves

Experience in a Manufacturing Environment a plus!
Good Manufacturing Practices (GMP Environment Experience)
Skilled Problem Solver
Able to work well with a team and with little supervision.
Able to follow through with direction from team lead while being proactive and productive on your own time.

Responsibilities

Maintain relationships with large customers.
Track customer orders throughout the production process.
Manage inventory accounts.
Communicate finished good amounts.
Make suggestions to both client and internally to management for improving business.
Communicate information regarding products, proformas, invoices, POs, and final payments with assigned customers.
Develop strong working relationships with management, peers and clients.
Ensure customer satisfaction and problem resolution.
Document data and customer information to aid in problem-solving and prevention.
Help create effective long-term policies and procedures for your team/department.
Ensure effective communication between teams (Lab, Warehouse, Quality, Sales, Account Management and Managerial teams).