Account Manager - 1st Shift
GXO Logistics•Everett, WA
•$67,337 - $101,006•Onsite
About The Position
As the Account Manager, you will be the critical link between GXO and its customers and carriers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. We engineer faster, smarter, leaner supply chains.
Requirements
- Bachelor's degree
- 1 year of experience as a commodity buyer or Account Manager
- Experience with Microsoft Office, including intermediate to advanced Excel skills
- To meet government and federal law program requirements which requires U.S. citizen status
Nice To Haves
- Availability to travel
- Ability to communicate effectively across the organization
Responsibilities
- Handle relationships with domestic and international customers
- Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
- Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
- Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
- Audit QMS documents
- Participate in managing quality systems and continuously improving processes within the facility
- Contribute to quarterly business reviews and presentations
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
