Shift Manager - 1st Shift

Ferguson Enterprises•Upper Marlboro, MD

2d•$4,744 - $10,437•Onsite

About The Position

Ferguson is seeking a Shift Manager for its Upper Marlboro Distribution Center. This role is for a proven leader in warehouse management, order fulfillment, inventory control, process management, and work-shift coordination, who is organized with great communication skills. The Shift Manager will be responsible for workload planning, production, and execution of a fast-paced operation, including the leadership and development of hourly associates and salaried leaders. This position oversees a team working a 1st shift schedule from 6 AM – 4:30 PM, with extended hours as needed or required.

Requirements

5+ years’ management experience in supply chain distribution
Ability and availability to work extended hours as needed based on the needs of the business and the requirements of the assigned shift.
Flexibility to support operational demands and adjust schedules when additional coverage is required.
Demonstrated ability to thrive in a fast-paced distribution center environment, ensuring safety, efficiency, and accuracy in all tasks.
Strong interpersonal skills and ability to prioritize workload appropriately to balance multiple demands and meet timelines as required.
Communicate and collaborate effectively with senior leadership across multiple shifts to ensure alignment on strategic goals, operational efficiency, and continuous improvement initiatives.
Champion safety and provide a first in safety culture.

Nice To Haves

Bachelor’s Degree preferred
WMS and LMS experience strongly preferred
Proficient in OSHA and DOT regulations
Project management experience desired (LEAN, KAIZEN, Agile)
Previous experience implementing employee engagement, mentoring and development initiatives
Prior experience in robotics, conveyance, and slotting equipment operation highly preferred.

Responsibilities

Responsible for the workload planning, production, and execution of a fast-paced operation with the leadership and development of hourly associates and salaried leaders.
Oversees a team of salaried and hourly associates working a 1st shift schedule from 6AM – 4:30pm (extended hours as needed / required).
Coordinate and ensure all safety and regulatory compliance in a proactive and positive manner.
Lead all aspects of shift operations to include selection, shipping, receiving, down stock, replenishments, and trailer loading operations.
Establish weekly operations plans to ensure all customer volume is processed in a timely manner.
Champion employee engagement through coaching and development programs, promoting a positive and collaborative work environment while enhancing individual skills and career growth.
Lead through other leaders by coaching, developing, and holding managers accountable for their team’s performance.
Set clear expectations for all managers regarding safety, productivity, quality, attendance, engagement, and operational standards.
Drive daily execution of the business plan by ensuring managers are aligned on priorities, staffing, workload, and shift goals.
Own overall shift performance and ensure operational metrics are met, including throughput, accuracy, service levels, and labor efficiency.
Conduct regular business reviews with managers to identify gaps, create action plans, and track follow through.
Develop future leaders by providing coaching, feedback, training opportunities, and career development support.
Create a culture of accountability where managers take ownership of decisions, results, and team performance.
Monitor and improve processes by identifying opportunities, removing barriers, and driving continuous improvement.
Be visible on the floor to understand operational challenges, support teams, and maintain leadership presence.