Account Manager

Microsoft•Chicago, IL

3d•$86,100 - $187,400•Hybrid

About The Position

Microsoft Advertising (MSA) empowers the largest advertisers around the world to drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. As an Account Manager (AM), you will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Requirements

Bachelor's Degree in Sales, Marketing, or related field AND 5+ years experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR Master's Degree in Business Administration in Sales, Marketing, or related field AND 3+ years experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR 7+ years experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR equivalent experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience.

Nice To Haves

Bachelor's Degree in Sales, Marketing, or related field AND 8+ years experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR Master's Degree in Business Administration in Sales, Marketing, or related field AND 7+ years experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR equivalent experience making recommendations to mid- to senior- level executives.

Responsibilities

Partner with teams, including AEs and Specialist team, to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.
Identify opportunities to optimize consumption by learning about the client’s business drivers, compelling events, and seasonality of business. Partner with the Account Executive in development of sales plans for the client, focusing on Search and incubation product growth, as well as cross-Microsoft opportunities.
Influence existing Digital Marketing Managers and Directors, and Digital Buying Groups by leading with insights and data, tailoring content and messages about ways to grow and optimize campaigns to increase business results.
Optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently executing against pipeline, opportunity management, and revenue goals.
Use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes.
Bring the best resources to overcome blockers and ensure success.
Support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
Maintain a positive approach during difficult objections & negotiations.
Demonstrate expertise in MSA’s features and incentives, including incubations products.
Upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.