Account Manager

Seven Corners, Inc. • Carmel, IN

14d • $75,000 - $85,000

About The Position

The Account Manager supports Seven Corners’ government programs by improving quality and achieving financial goals. The role negotiates and administers cost-effective agreements with specialty providers delivering healthcare services to inmates at Federal Prisons where Seven Corners manages comprehensive medical services. The Account Manager supports current and future Bureau of Prisons business, secures Letters of Intent, and establishes preliminary relationships. The role analyzes payment and utilization data and network gaps, and develops strong relationships with executive teams and providers affiliated with network hospitals to achieve network growth and cost targets.

Requirements

• Experience in provider contracting, including contract and reimbursement negotiation.
• Ability to interact effectively with and present information to practice administrators, physicians, and executives.
• Ability to identify network gaps and opportunities through data analysis.
• Ability to provide high-quality customer service and follow through on commitments.
• High attention to detail, with an emphasis on customer service best practices.

Nice To Haves

• Bachelor’s degree preferred.
• 1–3 years of experience in healthcare or contract negotiation preferred.
• Basic understanding of Medicare Parts A and B reimbursement.
• Ability to build, foster, and maintain productive relationships to achieve contracted goals.
• Strategic, revenue-driven thinking.
• Ability to pivot quickly and adopt new ways of doing business with a customer-first focus.
• Good judgment, understanding, and confidentiality when handling account contracts and Requests for Proposals.
• Organizational, time-management, strategic-planning, and change-management skills; ability to multitask in a fast-paced environment.
• Account management or sales support experience.
• Clear and persuasive communication to set expectations and ensure prompt follow-through.
• Accuracy and thoroughness in meeting customer needs.
• Problem-solving skills, including process improvement and identification of quality improvements.
• Proficiency in Microsoft Suite.

Responsibilities

• Negotiate and administer cost-effective agreements with specialty providers.
• Support current and future business for the Bureau of Prisons team.
• Secure Letters of Intent and establish preliminary relationships.
• Analyze data related to payment, utilization, and network gaps.
• Build relationships with executive teams and providers affiliated with network hospitals to achieve network growth and cost targets.
• Negotiate medical claims for out-of-network providers.
• Resolve escalated or challenging customer situations through prompt responses and follow-through.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed