Account Manager, Business Insurance

Marsh McLennan•Portland, OR
•$64,700 - $120,400•Hybrid

About The Position

As an Account Manager on the Business Insurance Commercial Lines team, you will manage client relationships within an assigned book of accounts and provide professional insurance services. You will coordinate with Producers, Underwriters, service team members, and other departments to support clients. The work includes coverage analysis and risk management recommendations, completing applications, preparing submissions, negotiating coverage and pricing with carriers, and preparing proposals according to agency standards. You may also resolve billing issues, make policy changes, respond to policy coverage questions, and prepare exposure and premium comparisons, renewal reviews, and renewal proposals. Account Managers are expected to pursue continuing education to maintain a Property & Casualty license, stay current with regulations, and strengthen their insurance knowledge.

Requirements

  • Active Property & Casualty license.
  • Experience managing assigned accounts through the client life cycle, including the renewal process.
  • Solid coverage, underwriting, and risk management knowledge.
  • Effective oral and written communication and relationship-building skills.
  • Strong analytical and problem-solving skills.
  • Ability to conduct presentations and speak to diverse groups.
  • Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint, as well as agency management systems and web browser software.
  • Strong time management and organizational skills, with the ability to manage multiple priorities efficiently.

Nice To Haves

  • Bachelor’s degree in Risk Management, Business Administration, or a related field.
  • Insurance designations.
  • Experience with Applied Epic.

Responsibilities

  • Manage client relationships for an assigned book of accounts through the client life cycle, including renewals.
  • Coordinate with Producers, Underwriters, service team members, and other departments to deliver insurance services.
  • Provide coverage analysis and risk management recommendations.
  • Complete applications and prepare submissions and proposals according to agency standards.
  • Negotiate coverage and pricing with carriers.
  • Resolve billing issues, make policy changes, and respond to policy coverage questions promptly and professionally.
  • Prepare exposure comparisons, premium comparisons, renewal reviews, and renewal proposals.
  • Participate in continuing education to maintain a P&C license, stay current with regulations, and enhance insurance knowledge.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Health and welfare benefits.
  • 401(k) savings and other retirement programs.
  • Employee assistance programs.
  • May be eligible for performance-based incentives.
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