Account Manager, IA

Rittal LLC•Chicago, IL
•$110,000 - $135,000

About The Position

Rittal LLC designs and manufactures industrial and IT enclosures, racks, accessories, power management systems, and climate control systems. The Account Manager, IA focuses on driving sales through cold calling, pipeline development, and closing business under Rittal’s Industrial Automation vertical. The role manages the full sales cycle within an assigned territory and is responsible for generating sales and business there. The Account Manager develops direct customer relationships, assesses product needs, and works with Rittal’s system engineering team to provide product solutions. The role collaborates with Marketing, Inside Sales, Key Account Managers, and a range of customers and channel partners to coordinate projects and meet sales targets. It also supports account growth, market-share development, customer service, territory planning, and business-plan implementation.

Requirements

  • Bachelor of Science or Business degree, or equivalent experience.
  • At least 2 years of industrial sales experience.
  • Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
  • Excellent verbal and written interpersonal and communication skills.
  • Exceptional time management, attention to detail, and follow-up skills.
  • Strong analytical mindset to identify trends and opportunities.

Nice To Haves

  • 2–3 years of related experience.
  • Technical background and knowledge of industrial products.
  • Experience using Customer Relationship Management tools.

Responsibilities

  • Represent and communicate Rittal’s Industrial Enclosure product line to prospective and current customers.
  • Build direct business relationships, assess customer product needs, and provide product solutions in collaboration with the system engineering team.
  • Work with Machine Builders, Specifying Engineers, End Users, Distributors, Resellers, and Manufacturers Representatives within the assigned territory.
  • Service existing accounts, obtain orders, establish new accounts, and grow territory market share through daily customer contact, lead follow-up, and cold calling.
  • Study existing accounts and past issues to focus sales efforts and tailor sales presentations.
  • Submit regular activity and results reports and territory analyses to management, and communicate market trends and sales opportunities.
  • Gather current marketplace information on competitors’ pricing, products, new products, and accounts.
  • Investigate and resolve customer concerns by developing solutions and making recommendations to management.
  • Work with the inside sales team to ensure product availability, resolve technical customer service issues, and provide timely, accurate quotes.
  • Assist in developing the annual business plan and coordinate its implementation.
  • Attend networking events within the assigned territory.
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