Account Manager

Wise•Austin, TX

1d•$120,000 - $150,000

About The Position

As an Account Manager, you will be part of a fast-growing Account Management team responsible for driving growth with Wise’s Platform Partners across North America. You will own and expand relationships with fintech and banking partners, identify revenue opportunities, and collaborate cross-functionally to deliver innovative payment solutions. Your mission is to work with the Wise Platform team to build, close, and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue, and volume growth for Wise. You will develop comprehensive account plans for key platform partners, articulating strategies for expansion and growth. You will establish strong relationships with your platform partners by understanding their strategic objectives and decision-making process. You will lead QBRs and become the subject matter expert for your partners. You will design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other. You will utilize data to pinpoint opportunities and to inform data-driven dialogue with your partners. You will provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required. You will collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities.

Requirements

3+ years of experience in Account Management, Customer Success, or Enterprise Sales within fintech, SaaS, or financial services
Strong understanding of the North American banking and fintech landscape, particularly in cross-border payments
Proven track record of growing accounts and driving measurable revenue impact
Comfortable working toward and exceeding revenue targets and KPIs
Skilled at building and maintaining relationships with stakeholders at all levels, including C-suite
Hands-on and proactive — comfortable leading partner conversations, navigating challenges, and driving outcomes
Detail-oriented, with the ability to deeply understand deals and identify where to invest for maximum impact
Able to balance commercial, technical, and operational discussions — from solutioning integrations to negotiating terms

Responsibilities

Own the full commercial strategy for your portfolio, identifying and executing opportunities to upsell and cross-sell new solutions across existing fintech partners.
Act as the end-to-end owner of the partner relationship, managing both retention and new sales within existing accounts.
Lead commercial discussions and contract negotiations, ensuring competitive terms that align with Wise Platform’s pricing and revenue goals.
Partner with Customer Success, Pre-Sales, Delivery, Risk and Product teams to drive product adoption and seamless implementation of new API solutions.
Engage with senior decision-makers to influence their international payments strategy and advocate for Wise Platform as their preferred provider.
Work closely with the Head of Account Management, North America Commercial Director, and teams across Delivery, Compliance, Customer Success, and Product to drive execution.
Use analytics and market insights to create and execute growth strategies, ensuring that accounts are on track with forecasted performance.
Build, close, and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue, and volume growth for Wise.
Develop comprehensive account plans for key platform partners, articulating strategies for expansion and growth.
Establish strong relationships with your platform partners by understanding their strategic objectives and decision-making process.
Lead QBRs and become the subject matter expert for your partners.
Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other.
Utilize data to pinpoint opportunities and to inform data-driven dialogue with your partners.
Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required.
Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities.