Account Vendor Management
About The Position
As an Account Manager, you will manage client relationships, drive revenue growth, and coordinate product delivery for flower growers, wholesalers, distributors, or commercial nurseries. This is a Vendor Management role, not a sales position. We are seeking an enthusiastic, relationship-driven Account Manager to join our team. Your primary focus will be supporting and growing established customer accounts while becoming a trusted advisor to your customers. You will develop product knowledge, manage orders, and represent the company, working both independently and collaboratively within our close-knit office environment.
Requirements
- Proficiency with Microsoft 365 (Outlook, Excel, Word, and Teams).
- Valid driver's license with a clean driving record and the ability to travel as required.
Nice To Haves
- Previous experience in account management, wholesale sales, customer service, vendor management or a related business-to-business (B2B) role is preferred.
- Experience within the horticulture, agriculture, nursery, greenhouse, floral, or related industries is a plus, but not required.
- Experience using ERP software is a plus
Responsibilities
- Build, strengthen, and maintain relationships with an established portfolio of professional growers by providing exceptional customer service, understanding their unique needs, and supporting their success.
- Learn our product lines and provide customers with information regarding product availability, planting schedules, growing considerations, and crop times.
- Guide customers through the ordering process, from providing quotes and availability to confirming orders, maintaining clean data in our ERP system, and scheduling ship dates for timely product delivery.
- Visit customers to strengthen relationships, better understand their businesses, provide ongoing support, and develop your industry knowledge. This includes occasional overnight regional travel (such as to Northern California) approximately every 6 to 8 weeks.
- Represent the company professionally at customer sites, industry trade shows, and networking events while building lasting relationships throughout the horticulture industry.
- Monitor customer feedback, industry trends, and market conditions to support customer success and identify opportunities for continued business growth.
Benefits
- Comprehensive hands-on training and ongoing professional development.
- Supportive, collaborative team environment.
- Travel expense coverage and cell phone allowance.
- Medical, dental, vision, and life insurance.
- 401(k) with company matching and profit sharing.
- Paid vacation, sick leave, and 11 paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
