Account Manager - Grand Rapids MI

Applied Innovation • Grand Rapids, MI

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About The Position

The Account Manager is responsible for building relationships and driving new business within the Grand Rapids territory using a consultative sales approach. The role involves prospecting, developing strategic solutions, learning and selling Applied Innovation’s suite of office technology products and services, and expanding the company’s market presence.

Applied Innovation is an office technology provider offering software-as-a-service products, workflow software, printing equipment, and managed IT services. The company began in 1987 and has nearly 40 years of experience helping customers grow.

Requirements

• High school diploma or equivalent required.
• Valid driver’s license required.
• Clean driving record, with no DUIs within the past five years.
• Hunter sales mentality in prospecting, presenting, negotiating, and closing new business.
• Strong customer service focus and ability to build, maintain, and grow professional client relationships.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Strong interest in learning and applying technology to solve business challenges.

Nice To Haves

• Bachelor’s degree in Business, Communications, or a related field.
• At least two years of business-to-business sales experience.

Responsibilities

• Identify potential partners and close new partnerships in the Grand Rapids area.
• Consult with key decision makers to identify the best solution for potential partners.
• Learn the full suite of products and solutions available to sell.
• Manage and aggressively prospect the assigned territory.
• Achieve monthly, quarterly, and annual sales goals.
• Develop expert industry and product knowledge.
• Manage all communications in Salesforce CRM.
• Perform other duties as assigned.

Benefits

• Competitive base salary plus uncapped commission potential.
• Full benefits package, including medical, dental, vision, life, and disability coverage.
• 401(k) retirement plan with company contribution match.
• Ongoing training and career development opportunities.
• Supportive, family-oriented culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED