About The Position

The Account Manager represents HARTMANN in selling wound care solutions to healthcare facilities. The role focuses on actively prospecting, providing clinical education, closing deals, and developing lasting customer partnerships while driving growth in an expanding market. Applicants should be based in the Grand Rapids or Lansing metropolitan area of Michigan and must be committed to traveling within the territory as required.

Requirements

  • Bachelor’s degree or equivalent.
  • At least 2 years of B2B sales experience.
  • Track record of developing and achieving sales objectives individually and collaboratively.
  • Ability to cultivate, negotiate, and manage complex deals through closing.
  • Ability to build strong relationships, establish credibility with key stakeholders, and maintain customer engagement and service.
  • Proactive prospecting skills and a competitive, new-business-focused approach to pursuing opportunities and meeting or exceeding sales goals.
  • Determination and resilience in overcoming obstacles and rejection while remaining focused on goals.
  • Customer-focused, patient-centric approach, including understanding patient and caregiver needs and recommending appropriate solutions.
  • Ability to quickly learn market strategy, clinical information, product features, and sales tools and translate them into compelling sales pitches.
  • Strong presentation, speaking, education, interpersonal, and communication skills.
  • Strong work ethic, organizational skills, and time management skills.
  • Residence within a major metropolitan area of the territory’s customer market.
  • Commitment to travel within the territory as required.

Nice To Haves

  • Medical products or wound care sales experience.

Responsibilities

  • Achieve or exceed annual territory sales targets through strategic planning, relationship building, account targeting, product knowledge, and customer service.
  • Grow sales profits and market share by developing new customer relationships and identifying opportunities within current accounts.
  • Develop and maintain territory plans for achieving sales targets.
  • Communicate technical, clinical, and product information to customers to drive demand for HARTMANN products.
  • Build relationships and rapport with key customers, decision makers, and clinicians.
  • Deliver sales presentations to customers and groups in wound care centers, home care, hospitals, and nursing homes.
  • Conduct product demonstrations and in-services to educate end users about the clinical benefits of HARTMANN products.
  • Provide sales leadership with feedback on market trends, competitive threats, unmet needs, and opportunities to deliver greater customer value.
  • Use the CRM system to manage appointments, customers, prospects, and the sales pipeline.
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