Account Manager

Prodege•New York, NY

19d•$74,000 - $104,000

About The Position

The Account Manager supports the execution, growth, and retention of publisher partnerships while developing foundational skills in account strategy, performance optimization, and cross-functional collaboration. This role is primarily focused on day-to-day account support, performance monitoring, and operational execution, with opportunities to build toward more strategic ownership over time. Prodege is a cutting-edge marketing and consumer insights platform that helps leading brands, marketers, and agencies uncover business answers, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower its partners to gather meaningful, rich insights and better market to their target audiences. As an organization, Prodege goes the extra mile to “Create Rewarding Moments” every day for its partners, consumers, and team.

Requirements

1–3 years of experience in Account Management, Customer Success, Client Services, or related fields
Exposure to digital advertising, performance marketing, ad tech, or marketplaces preferred
Strong communication and relationship-building skills
Ability to manage multiple tasks and priorities in a fast-paced environment
Basic analytical skills with the ability to interpret performance data and identify trends
Strong organizational and time management skills
Experience with CRM or project management tools (HubSpot or similar) is a plus
Eagerness to learn, take feedback, and grow within the role
One or more (1+) years of experience at a digital, interactive, or agency (or equivalent)
Proven success in account management, with a track record of retaining, renewing, and growing client relationships
Strong understanding of digital and interactive marketing strategies and campaign execution
Excellent verbal and written communication skills, with the ability to influence clients and internal stakeholders
Strong analytical skills and attention to detail, with the ability to use data to inform recommendations
Exceptional organizational, project management, prioritization, and multitasking skills
Ability to think creatively and strategically, including comfort with consultative selling and negotiation
Thrives in a fast-paced, deadline-driven environment and performs well under pressure
Self-motivated, proactive, and able to work effectively both independently and as part of a team
Working experience with AI in order to optimize tasks
Willingness to travel as required (up to 50% for sales-aligned roles; up to 10% for other roles, as applicable)

Nice To Haves

BA/BS degree preferred
Proficient in Microsoft Office, particularly Excel and PowerPoint, and Google Sheets and Slides
Experience with Hubspot, JIRA, Sigma
One or more years of programmatical technical account management experience in the rewarded experience industry
Strong analytical skills with the ability to interpret complex data sets and drive actionable insights
Partner focus mindset with a passion for delivering exceptional service and results
Ability to collaboratively in a fast-paced environment, managing multiple projects and priorities simultaneously
Prior experience in Account Management
Experience building or scaling account management processes or playbooks
Familiarity with publisher monetization models, CPI/CPE pricing, ROAS optimization
Experience working in matrixed or high-growth organizations

Responsibilities

Support the health, performance, and retention of a portfolio of publisher accounts
Execute against defined performance, revenue, and retention goals
Assist in partner communication, reporting, and day-to-day account management
Identify basic performance trends and escalate opportunities or risks to senior team members
Follow established processes, documentation, and reporting standards
Collaborate cross-functionally with Sales, Campaign Ops, Onboarding, and Product teams to resolve issues
Build foundational knowledge in publisher strategy, monetization, and performance marketing