Account Manager

Fanatics Collectibles•Los Angeles, NY

4d•$98,900 - $135,000•Onsite

About The Position

Fanatics is building a global digital sports platform spanning commerce, collectibles, and betting and gaming. Fanatics Collect is a global product and technology group focused on collectibles and operates Topps.com, Fanatics Collect, Fanatics Live, and Voggt. Backed by Fanatics, the team builds products and experiences for sports fans and collectors. The Account Manager will help grow and strengthen the seller ecosystem on Fanatics Live. The role combines new seller acquisition, external partnership development, and ongoing account management. It focuses on identifying high-potential sellers, building relationships, and helping partners succeed on the platform. The successful candidate will bring strong knowledge of trading card games and collectibles, and an understanding of—or willingness to develop expertise in—sports cards. The position is full-time and in-office in Los Angeles or New York, and reports to the Director, Live Breaking. The salary range is $98,900–$115,700 for Los Angeles and $107,500–$135,000 for New York City. These ranges represent base pay only and may not include incentive compensation. Final pay may depend on location, experience, qualifications, and training. Benefits information is available at benefitsatfanatics.com.

Requirements

2–5 years of experience in account management, business development, partnerships, or sales; preferably in collectibles, e-commerce, marketplaces, or retail.
Bachelor’s degree or equivalent professional experience.
Strong knowledge of the trading card and collectibles industry, including products, brands, releases, market trends, and collecting communities.
Knowledge of Trading Card Games such as Pokémon or Magic: The Gathering, and understanding of or willingness to develop expertise in sports cards.
Experience in external sales or business development, including prospecting, pitching, relationship building, and acquiring customers or partners.
Ability to balance new business development with ongoing account management and seller support.
Proficiency with CRM systems such as HubSpot, including pipeline management, customer segmentation, and account tracking.
Strong analytical skills and experience using sales, audience, and performance data to inform decisions.
Excellent written and verbal communication skills, with the ability to build relationships and influence external partners.
Strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
Strong understanding of social media platforms, creator ecosystems, and live shopping.

Nice To Haves

Previous experience working with card shops, breakers, hobby retailers, or content creators.
Passion for TCG, sports cards, breaking, and collectibles.

Responsibilities

Identify, prospect, and recruit sellers, breakers, and content creators across TCG and sports card categories to expand the Fanatics Live seller network.
Build and manage relationships with prospective and existing sellers, serving as a key contact and trusted partner.
Conduct external business development, including outreach, pitching, relationship building, and converting partnership opportunities.
Educate sellers on platform best practices, tools, and strategies to help grow their businesses and maximize performance.
Use knowledge of TCG and sports card markets, products, releases, and collecting trends to identify seller acquisition and growth opportunities.
Facilitate onboarding for new sellers and support their transition onto the platform.
Monitor seller performance and KPIs, analyzing accounts to identify improvement opportunities.
Maintain accurate seller information in the CRM, including prospect pipelines, account profiles, sales metrics, and audience metrics.
Collaborate with product, engineering, marketing, and trust and safety teams to support seller growth and address operational needs.
Develop subject matter expertise in Fanatics Live product features and user flows, and support broader Seller Success initiatives.