Account Manager

Aptar Group • Richland Township, PA

19d • $80,000 - $125,000 • Onsite

About The Position

Aptar Pharma is seeking an Account Manager for Gateway Analytical to manage accounts in specific territories, build and maintain strong client partnerships, develop existing business, generate new clients, and relay important information to the laboratory. The role focuses on growing revenue and profitability, developing client relationships, identifying opportunities, resolving complex customer issues, and applying industry knowledge in pharmaceutical injectable and biomedical markets. The position is based in an office/lab environment and requires travel 40% of the time.

Requirements

• Bachelor of Science in Chemistry, Biomedical Science, or a related scientific field.
• Five years of experience in pharmaceutical services and medical device industries.
• Seven years of account management experience in B2B direct pharmaceutical companies or industry.
• Strong computer skills, including CRM, Microsoft Office, HubSpot, and PandaDocs.
• Good understanding of regulatory requirements.
• Proven effective communication skills.
• Ability to develop and deliver presentations and lead complex technical and business discussions with internal and external stakeholders.
• Ability to influence stakeholders.
• Detail-oriented, rigorous, independent, self-motivated, and strategic, with good analytical skills.
• Ability to work as a team player in a multicultural environment and manage time effectively.
• Authorized to work in the United States without requiring sponsorship.

Responsibilities

• Generate and increase sales revenue and profitability.
• Manage and grow the client portfolio through prospecting, cold calling, customer-facing meetings, and closing.
• Secure and nurture long-term partnerships with designated clients.
• Monitor, report on, and develop solutions for customer satisfaction initiatives.
• Resolve complex technical, commercial, quality, and regulatory problems.
• Develop and leverage internal networks to help resolve complex discussions.
• Prepare and monitor budget assumptions for the client portfolio.
• Propose and establish contractual frameworks for large accounts, including supply agreements, long-term pricing contracts, and annual price reviews.
• Participate in the preparation, negotiation, and enforcement of relevant legal agreements.
• Apply industry knowledge of pharmaceutical injectable and biomedical markets.
• Identify and qualify new opportunities within the project portfolio.
• Organize or participate in trade shows and conferences.
• Monitor and communicate industry developments to stakeholders.
• Maintain accurate master data and manage sales data and reporting systems.
• Stay current on applicable industry and pharmaceutical news and product developments.
• Prepare and report relevant information in visit and monthly reports.

Benefits

• Personal development and training opportunities through an award-winning corporate university.
• 401(k) plan with company matching.
• Paid time off.
• Medical, dental, vision, life, and disability benefits.
• Opportunity to contribute to local communities.
• Discretionary incentive compensation may be awarded to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level