Account Manager Legal Sales

TransPerfect•New York City, NY

2d•Hybrid

About The Position

The Account Manager develops new business relationships and provides first-level support to existing clients. The role focuses on prospective-client research and outreach, sales negotiations, client education, and coordination with production to ensure projects are handled appropriately and delivered with quality. The Account Manager also follows up with clients to assess satisfaction and develops knowledge of industries relevant to TransPerfect Legal.

Requirements

1–4 years of sales experience.
Minimum bachelor's degree or equivalent.
Excellent written and verbal English communication skills.
Excellent problem-solving and analytical skills.
Strong interpersonal skills.
Effective time management.

Nice To Haves

Experience in or selling to law firms and legal clients is strongly preferred.

Responsibilities

Cold call prospective clients.
Research prospective clients using methods such as internet research, trade show lists, referrals, directories, and personal investigation.
Create accurate spreadsheets of prospective client information, including names, titles, phone numbers, addresses, and other relevant details.
Generate daily mailings to prospective clients using updated and accurate spreadsheets.
Develop creative solutions to improve new business development strategies.
Negotiate rates and deadlines with current and prospective clients.
Educate current and prospective clients about the sales process, TransPerfect rates, turnaround-time justification, and competitor information.
Work closely with production to ensure projects are handled appropriately and meet quality standards, with attention to detail.
Follow up consistently with clients regarding satisfaction with delivery, quality, and customer service.
Research and develop an understanding of relevant market industries, including industry leaders and current events.
Perform other special projects or duties as assigned.