Account Manager (Inside Sales)

COPE PLASTICS INC•Huntsville, AL

2d•$50,000 - $62,000•Onsite

About The Position

The Account Manager (Inside Sales) supports sales and customer service by developing business opportunities, assisting customers with material and application needs, and managing orders. The role recommends products and fabrication services, prepares pricing, and coordinates with sales colleagues and managers to support customer satisfaction and profitable sales. Although travel is listed as none in the job details, the description states that travel to customer sites, trade shows, training, and sales meetings may be required.

Requirements

High school diploma or GED, plus a minimum of two years of college education or equivalent capabilities.
Excellent customer interaction and communication skills.

Nice To Haves

A minimum of three years of industrial sales and/or customer service experience is preferred.
Industrial sales experience is a plus.

Responsibilities

Prospect new business opportunities and identify revenue opportunities.
Provide material and application assistance, determine customer needs, and recommend products and/or fabrication services.
Calculate pricing for quotes, material yields, and labor to optimize profit margin.
Share information about customers and order status with the sales team.
Manage order entry and the order flow process to ensure customer satisfaction.
Work with the Branch Manager, Outside Sales, and Market Managers on strategic pricing, market conditions, key and target account projects, and new products.
Travel as required to customer sites, trade shows, sales training, and company-wide sales meetings.