Account Manager

HUB International•Vaughan, ON

5d•CA$55,000 - CA$60,000•Hybrid

About The Position

The Account Manager role requires an individual that exhibits a high level of customer service, can multitask effectively, and is looking for a challenging role. The Account Manager role offers a wide variety of responsibilities and the opportunity to build strong relationships with our clients (Insurance Brokers) through seamless customer service and support in Ontario.

Requirements

A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently strong customer service
Experience in delivering client-focused solutions based on customer needs
1+ years of life insurance industry experience
Strong time management, organizational and prioritization skills
Intermediate knowledge of MS Office Suite & most online meeting platforms
Possess working knowledge of competition and trends in the industry
Ability to meet tight deadlines while maintaining accuracy and attention to detail
Great communication skills (oral and written)
1-2 years of relevant experience

Responsibilities

Serve as the bridge between insurance carriers and Brokers, assisting the Brokers from submission to commission during the application process, managing full-cycle life insurance applications
Be the voice of the Broker and build strong relationships with Brokers to assist in streamlining their life insurance applications and uphold our high service standards
Ensure that the Broker meets compliance standards and expectations of both the carrier and HUB Financial
Perform review on all life insurance applications to ensure regulatory, carrier policies and HUB’s procedures are met and complied with by the Broker
Provide underwriting feedback to brokers on carrier products, policies and requirements
Consistently follow up on cases and obtain medical vendor/carrier requirements from the Broker; communicate decisions to Brokers
Support Brokers on new carrier policies, regulatory changes and HUB updates

Benefits

Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.
Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses
commissions for some positions