Account Manager

EssilorLuxottica Group•Phoenix, AZ

2d•Onsite

About The Position

The field Account Manager (Optical Channel) is responsible for developing, implementing and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers. The Account Manager will achieve this objective by demonstrating Walman’s value proposition and communicating programs to practice owners, doctors, and staff. The Account Manager is critical in building relationships and bridging communication between these external groups and internal management while optimizing the sales growth for this channel.

Requirements

Bachelor’s Degree
5+ years of experience working in an account management function or similar role, preferably in the optical industry
Outside sales Territory & Call Cycle Management experience
Strong interpersonal skills and high emotional intellect
Attention to details including some data analysis
Demonstrated ability to think strategically, yet deliver strong execution
Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
Strong initiative and sense of urgency – ability to work within the high expectation of the company, team, and vendor partners
Ability to quickly generate and initiate creative solutions to problems as they arise
Ability to solve various types of problems that may involve multiple departments within the Company
Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook
Willingness to travel and ability to drive a company automobile.

Nice To Haves

Bachelor’s Degree in Business Management or similar
Professional outside B2B selling skills in the healthcare arena

Responsibilities

Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
Grows sales revenue within existing customers base through purposeful consultative selling efforts
Develops new business with prospective customers
Identifies areas of improvement to consistently exceed sales quotas
Implements and monitors partnership programs with territory based customers.
Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share
Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
Operates as a lead point of contact for matters specific to assigned customers
Conducts trainings with customers for the purpose of maintaining consistent messaging
Collaborates on the business management of Strategic Partnerships within assigned territory
Gives presentations on enhanced practice management and market trends to doctors and opticians
Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
Ensures timely and successful delivery of solutions according to customers’ needs and objectives
Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment