Account Manager

Direct Mail Solutions • Richmond, VA

19h

About The Position

Direct Mail Solutions is seeking a skilled and detail-oriented Senior Account Manager to join our team. This role is critical in managing client relationships and ensuring the successful execution of direct mail campaigns from start to finish.

Requirements

• Strong written communication and interpersonal skills in English
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Comfortable handling frequent interruptions while maintaining accuracy and professionalism
• 3–5 years of relevant experience, ideally in marketing, printing, or direct mail industries

Responsibilities

• Oversee the full lifecycle of direct mail production, including: Art review, Printing coordination, Data processing and personalization, Mailing execution, Invoice reconciliation
• Serve as a primary point of contact for clients, ensuring campaigns meet objectives and expectations
• Collaborate closely with the account services team to plan and execute each phase of production with precision
• Proactively identify and resolve issues to keep projects on track

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed